“EXL exceeded our expectations both in the quality and timelines of their output. The courtesy, hard work and intellect of their staff has been exceptional.”
– Group Controller, US $1 billion manufacturer of environmental and safety products.
“…insightful findings, told us something we didn’t already know and created an actionable plan based on the results. Terrific job.”
– Director, Corporate Development for a technology company
“…(EXL is) a very effective organization in terms of getting things done. We were able to move very very quickly in terms of the migration of our processes and that’s been down to EXL’s dedication in terms of how they get things done”.
– Customer Service Director, UK Insurance Company
“We visited some 90 offshore outsourcing companies around the globe and ultimately selected EXL Service. The answer to the question whether we made the right choice is Yes, every timeline has been met, and every deliverable has been made”.
- Off-shoring Director, UK Insurance Company
“Prompt action during adverse market conditions.” “I couldn't be happier with our choice of EXL. Thanks to their systematic migration methodology and experienced migration team, we've met our aggressive ramp up plan without delay or disruption. In only the first few months of production, it's clear that they've hired an experienced team of agents and managers and are already working to our strict productivity and quality standards. We are well on our way to creating an extension of our business in India.”
- Program Director, UK Utility Company
“We are delighted with EXL's professional approach in migrating and implementing processes offshore. We have established an excellent strategic partnership utilizing their skills and capabilities to add value to our business. They place high importance on the quality of both their processes and people with robust due diligence and governance. There is a positive can do attitude at all levels in the organization and this enthusiastic engagement creates an excellent environment for increased efficiency and productivity.”
- Business Transformation Director, UK Utility Provider