Banking and financial services firms are tasked with managing the rapid evolution in business models to meet the needs of today’s digital consumer while ensuring structure regulatory compliance and managing risk, security and customer privacy at every stage.
EXL Analytics provides the banking financial services industry with an array of solutions designed to support consumer and commercial portfolios as well as traditional banking lines of business. Our expertise includes marketing and risk data analytics solutions offering strategic consulting services for large global banks, super-regional banks and credit unions.
With a team of knowledgeable and experienced data scientists, EXL enhances customer satisfaction, increases revenue growth and minimizes risk. Our solutions include:
Activation call routing strategy for a leading credit card issuer leading to 200% incremental ROI over current strategy
Digital communication strategy based on dynamic, self-learning models leading to 10% increase in customer response and 20% increase in marketing views
Improved response rates by 37% with right targets for cross-sell for a large US bank
Increased deposit and lending sales by 32% for a large US bank by identifying triggers in consumer behavior
The next BIG THING in financial services