BANKING & FINANCIAL SERVICES

FINANCE DELIVERY TRANSFORMED

The banking and financial services industry needs to drive responsible revenue growth, extract costs to improve operating margins, and comply with complex and evolving regulatory requirements. Resources are stretched beyond capacity. Yield curves have suppressed returns on lending, and investments in new capabilities are seemingly unattainable.

EXL partners with banks and payment providers to improve operations, enhance customer experience, and manage risk while reducing overall costs for investment banking, asset management, custody and fund administration and brokerage firms. EXL creates strategic value with a sophisticated and integrated analytics, technology and domain solution.

8

GLOBAL BANKS

5

OF 11 LEADING US BANKS

7

MAJOR CARD ISSUERS

THOUGHT LEADERSHIP

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SERVICES

We help clients effectively manage costs by deploying innovative delivery models and meet regulatory and compliance needs with total transparency and efficiency.

OPERATIONS MANAGEMENT

EXL uses its deep domain industry expertise and focus to help with many aspects of banking operations, including financial spreading, treasury management, underwriting, retail equity triage, fraud operations and commercial risk. Our mortgage services empower underwriters, shortening the lending sales cycle and improving its return.
EXL creates strategic value for investment banking, asset management, custody and fund administration and brokerage firms by offering a sophisticated domain solution that is integrated with analytics and technology.

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ANALYTICS

EXL merges statistical data mining with a consultative approach and end-to-end modeling tools to support the banking industry. Its high-impact solutions leverage sophisticated modeling capabilities, text and sentiment mining, and a proprietary analytics methodology and platform.

EXL supports marketing departments by using techniques that utilize structured and unstructured data to improve customer targeting and analysis of campaign performance. For example, EXL assists banks to target the small business customer base and develop new lending products to increase wallet share.

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REGULATORY COMPLIANCE

EXL builds modeling and data attestation frameworks to help clients meet internal and external deadlines in risk and compliance. By combining its knowledge of financial regulations, cost-effective execution, and fast-track delivery, EXL helps companies that are behind schedule.

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RECOGNITION

"Leader"
NelsonHall’s “Analytics and Reporting BPS NEAT” in Banking (2015)

"Major Contender"
Everest Group’s “Banking BPO – Service Provider Landscape with PEAK Matrix™ Assessment 2016”

'Major Contender"
Everest Group’s “Capital Markets BPO – Service Provider Landscape with PEAK Matrix™ Assessment 2015”

"Major Contender"
Everest Group’s “Contact Center Outsourcing (CCO) Market for the BFSI Industry – Service Provider Landscape with PEAK Matrix™ Assessment 2014”

READY TO LOOK DEEPER?

CONTACT OUR BANKING & FINANCIAL SERVICES LEADERSHIP TEAM.



GET IN TOUCH WITH US

Mail

lookdeeper@exlservice.com

Address

280 Park Avenue, 38th Floor

New York, NY 10017