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With a substantial majority of our revenues derived
from the BFSI sector, we have gained a deep understanding
of that sector, especially in functions such as
loan underwriting support, claims processing,
premium research and reconciliation, collections
and accounts receivable management.
EXL is among the first global BPO service
providers to have migrated from single or discrete
transaction processes to end-to-end functional
solutions in this segment. We have significant
expertise in servicing and processing various
banking products including residential mortgage
lending, consumer finance, retail banking, credit
cards, transaction services and other banking
services. We have successfully transferred more than
210 BFSI processes covering a broad array of
products and services to our operations centers.
We have demonstrated capability for setting up
outsourcing solutions spanning the entire life
cycle of an insurance policy.
Our expertise stems from our early association
with Conseco Inc., or Conseco, and has allowed
us to provide a full range of services to our
clients.
While the outsourcing industry is highly fragmented,
we believe that we are recognized within the industry
and among prospective clients as being among a
small number of BPO companies that can offer depth
of expertise in the BFSI sector.
Also, our top 31 senior managers at or above the
level of vice president have an average of approximately
ten years of experience in the BFSI sector
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