European and UK utilities face competing priorities: unlock revenue while meeting customer demands, invest to generate more power while controlling operating expense; manage environmental policies while staving off renewable entrants into their markets. Some of EXL’s largest and longest relationships are in this sector. We look deeper to simplify operations, from customer acquisition and home moves to billing, meter disputes and recoveries. We support all daily accounting and paperwork to improve margins and streamline costs. Our 2,500 utilities professionals can leverage analytics to sharpen a company’s credit and risk management activities. As the model for utilities companies continues to evolve, EXL helps these organizations gain more control within a dynamic market environment.