The EXL Trumbull subrogation platform helps insurers refine recovery workflow, maximize recovery results and reduce costs. EXL offers a nationwide recovery service for all lines of business, including personal, auto, homeowners, workers compensation, and property. We provide full service carrier-to-carrier settlements, including U/M, arbitration, and litigation management.
Identification and Scoring
Identify the files with the highest subrogation potential. Because Subrosource is designed to help you focus your staff on the right files to achieve extraordinary results, you can more efficiently direct workflow and distribute identified and scored claims among your staff.
- Identify like-to-like situations based on previous data
- Recall previous decisions and apply that logic to new data
- Use stored information to make predictions for each situation
- Use text recognition to combine the power of structured data with unstructured data
Automated Strategy Assignment
Customize "best practices" workflows for pursuing recoveries. Rules-based strategies are created to ensure the fastest and most advantageous results, given the characteristics of a particular claim.
Automated Recovery Specialist Assignment
Automate the recovery specialist assignment process through defined workload by setting simple parameters such maximum daily referrals. Workloads can also be distributed by establishing assignment rules defining limits for resources. This feature allows for management of teams at optimal workloads to maximize productivity and recovery results.
Diary and Goals
Access and organize daily through automated work queues called diaries. Work queues contain listings of all accounts that should be handled in that day plus back logs of any unaddressed activities. Specialists have the ability to sort workloads based balance size balance, activity type and other parameters, allowing them to manage caseloads.
With a disciplined approach to all implementations, our professional services lead to an application that provides an intuitive solution that incorporates all of the necessary controls, integration and technology. All components are part of a seamless, real-time integration model.
EXL offers an advanced, fully integrated reporting, performance management and analytics application designed to complement Trumbull’s patented Subrosource platform.