EXL’s Transformation and Outsourcing services combines a distributed delivery model for business processes with the advisory knowledge of our domain experts.
The transportation industry is highly competitive and recent changes in customer expectations and excess capacity coupled with the slowdown in global economies have thrown up new challenges related to managing effective networks, containing costs and improving efficiency.
Our solutions enable companies in the transportation sector, both asset-based and non-asset based organizations, to stay ahead in their market by optimizing their revenues and costs while helping them deliver exceptional service to their customers.
| EXL's industry solutions leverage its capabilities in transformation and outsourcing |
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Outsourcing
| Transformation
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Transportation Industry Solutions
| Revenue Management |  |
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- Bill entry
- Freight bill audits
- Bill rating
- Freight classification
- Cash application/ payment processing
- Freight payment agencies management
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| Payables Management | |
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- Accounts payable
- Time cards processing for payroll
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| Customer Service | |
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- Carrier administration
- Track & trace
- Claims management
- Customer information validation
- Campaign implementation
- Resolutions
- Fuel vendor management
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| Decision Analytics | |
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- Prospect modeling
- Pricing analytics
- Management reporting & dashboards
- Positive revenue analytics
- Credit risk analytics
- Churn analytics
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