EXL Service - Solutions for Travel Industry

Client Testimonial

EXL’s unique value proposition for the travel industry integrates our outsourcing and transformation capability with unparalleled customer focus and proprietary methodologies and tools. Our Data Analytics, Risk Management and Process Reengineering capabilities combined with expertise in efficient operations management, provide a competitive edge to companies in travel industry.

The travel industry is facing a unique set of challenges which is leading to revenues reaching a plateau stage and erosion in some cases, while the margins are getting wafer thin. The reasons are several and could be as varied as aggressive pricing to counter competition, rising cost of operations, a shift in consumer spend patterns and increased cost of managing the expectations of sales intermediaries. These factors more than sets off the growth and market opportunities created in the travel industry in the recent past.

Our solutions leverage EXL’s capabilities in operations management, analytics, process reengineering and risk management. Our global delivery model provides access to the best available talent across the globe and helps companies achieve optimal cost structure. EXL’s transformation services enables improved process efficiencies, more effective decision making and better control environment.

EXL's industry solutions leverage its capabilities in transformation and outsourcing

Outsourcing Finance & Accounting Legal Process Outsourcing Collections Customer Service Transaction Processing	Transformation Risk & Financial Management Decision Analytics Operations & Process Excellence

EXL Solutions for Travel

EXL helped a leading US Mortgage Bank reduce operational error and save $1.5 million by deploying a Six Sigma based solution

EXL helps a business service organization reduce its Record to Report timelines by 66 percent

EXL helped a leading utilities company transform its business processes to achieve additional annualized revenue of over £5 million with a significant reduction in costs