Life and annuities insurers need to understand which customers are right for their products, why products resonate, and how to retain and grow customer relationships during policy moments of truth.
A clear leader in insurance solutions and analytics, EXL supports life and annuity insurers with a host of comprehensive operations management, technology, analytics and operations consulting services. In addition to traditional “life insurance” products and distribution channels, EXL’s offerings support retirement products, credit and debit life, direct-to-consumer, and shared services set-up and consulting.
GLOBAL DELIVERY CENTERS
Simplified issue term life: reducing risk with analytics
EXL has deep expertise servicing multiple product types across the life and annuities lifecycle.
EXL is a market leader in North America in providing business process solutions to life and annuities insurers. More than 16 years of experience and 1,700-plus skilled professionals help EXL deliver best-in-class services as well as valuable insights and best practices.
"As a strategic partner, EXL enables Life and Annuities insurers to execute upon their core growth strategies by partnering with a leading operations management and technology platform provider.”
---- Keith Johnson (Senior Vice President and Head of Life and Annuities) EXL
“As a leader in our insurance industry, Aflac is committed to working with vendors that help us provide fast and efficient services for our policyholders. As a partner, EXL has played a critical role in our continuous improvements.”
---- Wassel Lewis (Director of Strategic Sourcing) Aflac
Through a combination of general, object-based and customized training, the EXL Healthcare Capability Development Center of Excellence offers training on Healthcare domains, techno-functional capabilities, soft skills, best practices and operations management.
“XCelent Award for Customer Base”
Celent’s “North American Policy Administration Systems 2015: Life, Annuities, Pension, and Health ABCD Vendor View”
Everest Group’s “Life and Pensions Insurance BPO Service Provider Landscape with PEAK Matrix™ Assessment 2015”
In "HfS Blueprint Report: Insurance-as-a-Service" (2015)
Named “Partner of the Year”
For innovation and technology by Aflac (2015)