METERING

EXL’s end-to-end Operations-as-a-Service solution can help metering providers streamline operations management, improve engineer appointments, enhance field and metering services, embed regulatory compliance, increase customer satisfaction and provide flexibility to evolve based on ever-changing needs of customers.

EXL’s workforce mobility solution can help metering providers further improve the productivity and efficiency of field employees by providing job, safety and asset related information in real-time on across a variety of devices. Our predictive analytics models not only help in workforce optimization but also enable providers to maximize revenue through structured job scheduling.

KEY SERVICES

IMPROVED PRODUCTIVITY

  • Appointment and de-appointment
  • Field job support
  • Smart metering support
  • Meter data, flow and information management
  • Supplier query management
  • Read and settlements

COMBINED SERVICES TO OPTIMIZE COSTS

  • Analytics
  • Operations management
  • Consulting
  • Field force services
  • Digital solutions

INTEGRATION

  • Operating model design
  • Analytics
  • Technology
  • Supports the SMART journey

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