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Business process documentation is classified in
two broad categories:
It should clearly define 'what'
are the intended business activities; the resultant
risks; a prudent containment structure; authorities
delegated to management; prohibited activities and
the critical success factors.
It should prescribe 'how' transactions should be
processed and recorded. Procedure documentation
consists of action flow diagrams specifying key
internal control points; especially segregation
of duties, key compliance activities and the process
for monitoring of key performance metrics.
Policies and procedures contribute towards enhancing
the effectiveness of business processes in Process
control, Process continuity, Compliance and Re-engineering.
Our team of expert Policy and Procedure writers
(P&P writers) use cutting-edge tools and technologies
in combination with proven implementation methodologies
to provide effective documentation solutions to
our clients. Our proposed documentation methodology
is based on six-sigma DMAIC principles, is entirely
scalable and can be customized to meet diverse
requirements.
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Stage 1: Data Collection |
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Stage 2: Documentation |
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Stage 3: Management Buy-in |
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Stage 4: Documentation testing
and review of procedures |
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Stage 5: Version control
and Change Management procedures |
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