Reducing costs and improving efficiency has been at the core of the BPM industry’s evolution. Business Process Automation (BPA) suites that automated complex business processes running on legacy systems through use of advanced technology helped providers deliver greater value to clients by managing operations efficiently. Now, with clients looking for greater value in terms of business outcomes, with or without their outsourcing partners, Robotics Process Automation (RPA) will provide new opportunities for both buyers and providers.
EXL possesses a deep central repository of interventions, including automation, analytical models and best practices that have already been developed or leveraged using EXL IP including more than 70 process automation and robotic tools and dozens of technology wrappers. This growing suite of enablers force multiplies the power of our operations management solutions well beyond the ability of traditional BPO to deliver value.
Below is a representative list of key enablers EXL has developed across industries and horizontal processes.
EXL has worked to build industry-leading technology platforms across a range of industries, including insurance, utilities, and transportation and logistics. The company’s Healthcare Platform Technology business provides state-of-the-art medical management technology led by its CareRadius platform, which integrates data from multiple sources in real time to improve care collaboration and coordination.
As business process management moves from transactional to transformational, EXL focuses on where the works gets done, builds agile technology to support that work, then extends that effort to adjacent processes. The goal is to truly leverage the triumvirate of operations, analytics and technology to deliver business impact.
We are focused on helping clients digitally transform their business globally by embedding advanced technologies and cognitive solutions through reimagining a client’s business value chain. Our ability to combine domain experience, analytics expertise and advanced technologies in our solutions enables us to provide breakthrough outcomes for our clients. We help drive effective change management, implementation and operational delivery of the solutions.
- For CIO100 award and CIO Hall of Fame by the International Data Group corporation (2015)
Recipient of Information Mastermind Award
- For excellence and transformational business contribution from IDG (2015)
- IT security in the business process management by NASSCOM and the Data Security Council of India (2014)
- Four Aecus Innovation Awards for client engagements that integrate analytics and automation into operations management solutions (2015)
- Gartner "Magic Quadrant for North American Policy Administration Systems” (2014)
Named “Partner of the Year”
Innovation and technology by Aflac (2015)