TRANSPORTATION & LOGISTICS OPERATIONS MANAGEMENT

EXL has developed deep experience in transportation & logistics operations across segments such as 3PL, trucking, marine cargo, shipping and supply chain. With industry hires and an in-house transportation & logistics learning academy we understand how to enhance efficiencies and optimize processes for those who propel the global economy.

TRANSPORTATION ANALYTICS SERVICES

  • Operations support and management
    • Freight order entry
    • Terminal audits
    • Driver logs/trip tickets
    • Network optimization
    • Terminal/DC management
    • Track and trace
    • Carrier contracting
    • Carrier scorecards and performance management
  • Customer service
    • Contact centre for passenger and cargo
    • Freight appointments
    • Cargo tracking
    • Third-party website updates
    • POD and BOL follow up
    • Box management and yard checks
    • Cargo and dealer claims management
  • Document and data management
    • Document digitization
    • Contract rate management
    • Digital vessel filling
    • Filling of booking wire and fixtures
    • Updating broker reports
    • Updating port line ups

READY TO LOOK DEEPER? CONTACT OUR TRANSPORTATION & LOGISTICS LEADERSHIP TEAM.

Contact

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Address
280 Park Avenue, 38th Floor
New York, NY 10017

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