Supply chain & logistics

Supply chain & logistics

Accelerate data-led outcomes across the supply chain

Supply chain & logistics

Accelerate data-led outcomes across the supply chain

Navigating your journey with seamless solutions

The transportation and logistics industry faces several challenges, such as global supply chain disruptions, fluctuating fuel costs, increasing customer expectations, and cargo theft, to name a few. Any of these can impact efficiency, sustainability, and profitability. These challenges are influenced by various factors, including technological advancements, regulatory changes, economic conditions, and environmental concerns. Fortunately, EXL has overcome these challenges for clients in the past and stands ready to empower your business for brilliant execution across your extended supply chain.

Who we serve

EXL's advanced analytics, generative AI and cloud capabilities help organizations drive actionable insights at speed.

Carriers

Carriers
Providing data-led planning and coordination of trucking, ocean freight, air freight, and railway freight operations.

Logistics Providers

Logistics Providers
Transforming systems and processes for digital efficiency within third-party logistics, freight brokers, freight-forwarding organizations.

Logistics solutions

Logistics solutions

Customer experience

Deliver excellent customer experience in a digital connected future

Data analytics

Drive smarted business decisions through data and advanced analytics

Data-driven finance

Discover deep actionable insights faster

Digital & AI solutions

Infuse AI and digital into your business to drive better outcomes

Revenue acceleration

Experience faster growth and profitability

EXL™ Revenue Leakage Preventer (formerly Rev-Lift™)

Eliminate revenue leakage and drive profitability for LTL companies
Featured insights
The traditional contact centre operating model relies on employing enough representatives to handle calls in an efficient manner. This traditional model no longer works. Even with there being 17 million contact centre representatives worldwide today according to a report from Gartner, organizations face staff shortages and labor costs amounting to 95% of their contact centre expenses.1 Contact centres also face pressure from changing customer expectations....
HFS Research in partnership with EXL surveyed more than 200 finance and accounting leaders worldwide and across industries in 2022. This work looked at how these organizations are changing to become data-driven, so they can use data as a strategic asset to quickly generate timely insights.
HFS Research in partnership with EXL surveyed more than 200 finance and accounting leaders worldwide and across industries in 2022. This work looked at how these organizations are changing to become data-driven, so they can use data as a strategic asset to quickly generate timely insights.
The concept of “data-driven finance” is emerging as a key enabler for finance functions to develop more agile operations and reposition from being thought of as a cost center to a strategic partner and a trusted advisor to the business.
EXL has been recognized as a Leader in all 4 categories in the ISG Provider Lens™ 2022 Digital Financial and Accounting Outsourcing Services Report in the categories of Procure to Pay (P2P), Order to Cash (O2C), Record to Report (R2R), Financial Planning & Analysis (FP&A).
The HFS & EXL joint data-led study takes the pulse of more than 200 finance and accounting leaders globally across several different industries to identify their biggest priorities, most significant challenges and organizational goals for the year ahead.