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BPaaS INSURANCE

REDEFINING LEADERSHIP IN INSURANCE WITH BPaaS

Redefining what it means to be a leader in insurance services, EXL has developed a suite of BPaaS solutions that span the insurance value chain through policy servicing and claims processing. Built upon proprietary, industry leading platforms and deep industry expertise, EXL supports insurers at policy administration, audit and survey and from first-notice of loss through subrogation.

THOUGHT LEADERSHIP

RPA and Cognitive in Property & Casualty: Five Predictions to Guide Success

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LifePRO®

Data captured at the time of first notice of loss drives decisions through the entire claims lifecycle. By leveraging a company like EXL, insurers can deploy their own teams elsewhere or reserve them for the most important consumer contacts.

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FIRST NOTICE OF LOSS

Data captured at the time of first notice of loss drives decisions through the entire claims lifecycle. By leveraging a company like EXL, insurers can deploy their own teams elsewhere or reserve them for the most important consumer contacts.

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MEDICAL RECORD SUMMARIZATION

EXL’s proprietary medical-record BPaaS solution empowers carriers to make more accurate and consistent claim-handling decisions. Built on the proprietary MedConnectionSM platform, EXL delivers three-to-five-times greater return on investment by standardizing the organization, analysis and reporting of medical record reviews, employing domain specialists and leveraging scalable technology.

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PREMIUM AUDIT

Based on the innovative, patent-pending portal Audit Stream (patented), this solution replaces inefficient mailing-based voluntary audit process. We bring the following to the table:

  • #1 market share with 24% of outsourced market and
  • Field presence in 50 states with nearly 300 clients
  • 24 of top 25 workers compensation carriers and 21 of top 25 P&C carriers
  • Platform-based service offering fuels efficiency
  • New product offering for self service

PROPERTY SURVEY

A nationwide network of highly trained survey professionals, and a range of commercial and residential surveys underpinned by best-of-breed technology can match specific underwriting concerns and identify any areas that may need attention.

  • #1 Market Share in high value survey with 44% of outsourced market
  • Field presence in 50 states with nearly 300 clients
  • Highly efficient workflow solution that offers compelling value to clients
  • Nearly ¼ million surveys conducted annually
  • $3 premium return for every $1 cost to client

SUBROGATION

Built upon the industry’s largest independent subrogation platform, Subrosource®, EXL refines recovery workflow, increases recoveries and reduces costs. The platform has recovered more than $8 billion to property and casualty insurers.

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READY TO LOOK DEEPER?

CONTACT OUR BPaaS LEADERSHIP TEAM.

Contact

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Address
280 Park Avenue, 38th Floor
New York, NY 10017

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