As global markets and business travel spend shrinks amid the COVID-19 situation, most organizations will need to reassess their travel policies and spend in the coming months, leading to a spurt in travel consulting assessments.

To accommodate this sudden demand from their customers, small- and medium-sized Travel Management Companies (TMC) and boutique travel consulting firms will need to prepare themselves. TMCs and smaller firms need to create a foundation to manage what the “new normal” may look like for their customers, to remain above the curve.

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