Commercial and specialty insurance

Driving real-world impact for Commercial Insurance through <br>deep domain expertise

Commercial and specialty insurance

Driving real-world impact for Commercial Insurance through <br>deep domain expertise

We cater to all commercial lines across property and casualty and to specialty lines. We collaborate with them across the value chain – from product development through subrogation. We apply our deep domain and digital expertise to provide real-time insights and customer-centric operating models to improve global operations, create a superior customer experience, and achieve growth, speed-to-market and efficiency.

Property	Casualty	Specialty insurance
General property Commercial crime Equipment breakdown Inland marine Commercial property Package business Power & utilities Mining	General liability Auto liability Workers compensation Excess & umbrella Professional liability	Marine Energy Surety Cyber Accident and health Pollution Specie Aviation Terrorism

Transform your business through our data-led solutions

Our offerings for commercial & specialty insurance (insurers, reinsurers, ILF)

Underwriting

What we do

Innovative use cases

Broker and Agent Management
Information Gathering and Risk Collection
Risk Assessment and Rating
Pricing and Negotiation
Issuance
Survey and Risk Control

Digital Broker Portal
Underwriter Dashboards
LDS™ (White-labeled mobile distribution platform)
EXL Express Survey™
Digital Intake Solution powered by EXL XTRAKTO.AI™
Market sizing and opportunity identification
Data augmentation for risk assessment
Broker/Agency analytics - Segmentation, performance benchmarking
Decline analytics
Cross sell and product recommendation analytics
Submission management using data & analytics – prioritization and triage based on conversion propensity, profitability, underwriters experience etc.

Claims management

What we do	Innovative use cases
E2E FNOL Servicing Fraud Management Claims Investigation Medical Case Management (Pre-Utilization services, E2E Utilization Review and Rehabilitation) Medical Bill Review and Adjudication Litigation and Resolution Subrogation and Compliance	Digital FNOL Digital First Claims TPA Inspekt.AI Legal Support Solutions MedConnection™ Subrosource™ Data enrichment for claim assessment Actuarial support: Reserving Recovery/subrogation propensity Litigation analytics Fraud detection and claim assessment

Finance & accounting

What we do	Innovative use cases
Payables & Procurement Receivables General Accounting CFO Services Risk & reg. reporting Treasury and tax Financial systems Prioritization for credit control based on historical trends	Data Driven Finance Finance EXLerator.AI EXL Paymentor™ Debt Prioritization Model EXL Smart Audit for Vendor Payments EXL Reconciliation Accelerator Fin ops insights Account payable fraud detection

Policy servicing

What we do	Innovative use cases
Filing Services Cancellation and Reinstatement Premium Billing and Collections Endorsements Correspondence with Brokers and UWs Customer Service Printing, Scanning and Mailroom Operations Premium Audit	EXL Paymentor™ Billing As A Service EXL Digital Endorsements Portal Digital Intake Solution powered by EXL XTRAKTO.AI™ EXL Digital Virtual Assist (DIVA) EXL EXELIA.AI™ EXL Nervehub™ auditstream™ Customer analytics – Win/loss Probability, customer retention

Product development & pricing

What we do	Innovative use cases
Pricing Data Management Portfolio Monitoring Price and Rate Management Product Design, Modifications and Maintenance Price Optimization Performance Analysis	Actuarial: loss cost models Price optimization(SME): Price elasticity Digital Product Research and Recommendation Engine

Sales & distribution

What we do	Innovative use cases
Cross-Sell / Up-Sell Distribution Strategy Marketing Research and Insights Digital Marketing Campaigns Customer Segmentation Customer Demand Generation	Marketing Analytics Cross-sell / Up-sell analytics Demand Analytics CLTV/ Quote enhancement analytics Win-back analytics Prospecting using broker data

Actuarial processes

What we do	Innovative use cases
Experience analysis Business projection & modeling Valuation/reserving Regulatory and financial reporting Pricing Asset/liability cashflow management Treaty administration Actuarial integration	Loss cost models Reserving Cat modeling Capital modeling

CAT and exposure management

What we do	Innovative use cases
Risk selection and pricing Exposure accumulation Portfolio roll up, maintenance, and optimization Comprehensive reporting and mapping Regulatory requirements Model change impact Data and modeling sensitivities “What if” scenarios	Cat modeling Geo coding capability Regulatory reporting – Reinsurance/ exposure EXL XTRAKTO.AI™

Data management and operations

What we do	Innovative use cases
Enterprise data strategy Enterprise data infrastructure and solution implementation Reporting & BI Privacy & enterprise data governance Data platform modernization Data integration and visualization	Kogni EXL DQLens™ data quality suite Fulcrum Image Analytics Customer & Agent 360