How is EXL Smart Audit different.

Highly-replicable-and-configurable-Solution

Highly replicable and configurable solution

Strong-focus-on-customer-and-Business-outcomes

Strong focus on customer & business outcomes

Easy-to-Implement-and-Maintain

Easy to implement & maintain

No-platform-overhaul-required

No platform overhaul required

Product features

Speech & Text Analytics

Sentiment Analytics

Predictive Analytics

Comprehensive Dashboard

Repeatable Solution

  • Speech & Text Analytics
  • Sentiment Analytics
  • Predictive Analytics
  • Comprehensive Dashboard
  • Repeatable Solution

Proven outcomes

Focused around business outcomes and customer experience, the EXL Smart Audit solution enables agile decision-making through relevant customer data points and actionable insights. It is predictive in nature, and robust enough to highlight pertinent gaps within the process.

Increase-in-number-of-audits
Reduction-in-Penalties
Reduction-in-financial-Leakage