Clinical services

Working together to drive healthcare excellence

EXL Health’s highly flexible care management and population health solutions pair clinical expertise with cutting-edge technologies, proprietary analytics and digital automation. Our focus is to drive healthcare excellence and deliver improvements across cost, quality, and utilization.

We work closely with our clients to gain a deep understanding of their business needs and deliver a client-centric solution, including a variety of delivery models, to transform clinical outcomes.

Who we serve

EXL Health partners with and delivers our clinical services to both health plan payer and provider organizations. We support driving value-based outcomes and transformation in order to support improvements to member health outcomes, medical cost containment and quality compliance. 

Workforce enablement solutions

Workforce enablement solutions

At EXL Health, we help providers and health systems quickly alleviate staffing pressures. Leveraging our on-demand workforce enablement solutions, we deliver experienced (and scalable) bandwidth, whether you require support for short-term projects or longer-term flexibility, without hiring full-time employees.

Learn more

<div class="fd__allinsight__section___header">Featured insights</div> <div class="fd__all__allinsight__section__subheader"></div>
Case Study
Cognitive AI solution transforms contact center for lead...
Case Study
Cognitive AI solution transforms contact center for leading healthcare organization
<p><span><span><span><span>A leading healthcare organization was looking to improve its provider-focused contact center operations for precertification processing. EXL recommended our AI solution EXELIA.AI™and trained it to be able to instantly solve pre-certification queries using next-generation natural language processing and contextual understanding. EXL received a nine-out-of-ten score on implementation, performance, and ability to successfully delive
<p><span><span><span><span>A leading healthcare organization was looking to improve its provider-focused contact center operations for precertification processing. EXL recommended our AI solution EXELIA.AI™and trained it to be able to instantly solve pre-certification queries using next-generation natural language processing and contextual understanding. EXL received a nine-out-of-ten score on implementation, performance, and ability to successfully delive
Infographic
Digital Healthcare Operations: Call centers
Infographic
Digital Healthcare Operations: Call centers
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Digital Healthcare Operations: Case management
Infographic
Digital Healthcare Operations: Case management
<p><span><span><span><span>In today’s healthcare environment, clinical and non-clinical teams can spend more than one-third of their time on administrative tasks as part of the case management process. This work typically requires accessing multiple systems and many manual processes. Applying additional non-clinical or clinical staffing, with access to digital solutions, AI, and automated communications lets case managers focus on providing care to improve
<p><span><span><span><span>In today’s healthcare environment, clinical and non-clinical teams can spend more than one-third of their time on administrative tasks as part of the case management process. This work typically requires accessing multiple systems and many manual processes. Applying additional non-clinical or clinical staffing, with access to digital solutions, AI, and automated communications lets case managers focus on providing care to improve
Infographic
Digital Healthcare Operations: Digital utilization manag...
Infographic
Digital Healthcare Operations: Digital utilization management
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Digital Healthcare Operations: Best practices
Infographic
Digital Healthcare Operations: Best practices
Reports & Research
Human Ingenuity in action 2023 case study insights
Reports & Research
Human Ingenuity in action 2023 case study insights