Amplifying retailers’ efficiency and adaptability

Let’s elevate your entire retail value chain by improving customer engagement, establishing dynamic supply chain and reducing operating pressures using digital and analytics. Together, we can accelerate your long-term growth & profitability by responding faster to market trends and delivering personalized omni-channel customer experiences.

Retail solutions

Retail solutions

EXL’s Management Information Assistant (MIA)

Connected operations


Deliver excellent customer experience in a digitally connected future

Data-driven finance

Discover deeper actionable insights faster

EXL Exelia.AI™

Redefine your customer experience for measurable results

EXL Paymentor℠

Create a unified and personalized debt collection journey for your debtors

Finance & accounting retail

Deliver data-led retail operations

Retail analytics

Turn data into actionable insights

Revenue acceleration

Experience faster growth and profitability

Client testimonials

Mike Racer
Fawad Shamshad

Why EXL retail

EXL partners with retail executives to transform their organization by reducing operating costs, driving scale and standardization, enabling faster processing, enhancing customer experience, and delivering actionable, real-time intelligent insights into the business.

We combine the latest digital technologies and advanced analytics, with the intelligent insights and expertise of a team of professionals with unparalleled experience.

Our clients include many of the world’s largest brands and organizations, spanning from high-end luxury retail to the mass-market department stores. We are experts in the art and science of designing and managing intelligent operations with a global footprint.

in all 4 categories in the ISG Provider Lens 2021 Digital Financial and Accounting Outsourcing Services Report in the categories of Procure to Pay (P2P), Order to Cash (O2C), Record to Report (R2R), Financial Planning & Analysis (FP&A)
Gartner Peer Insights Customers’ Choice
for Data and Analytics Service Providers distinction (2021)
in Everest "Advanced Analytics & Insights (AA&I) Services PEAK Matrix® Assessment" 2021