What we do

Clients cite EXL’s strong track record of helping insurers streamline operations, manage risk, improve customer retention, and launch new products quicker.

Customer Acquisition
Contract Servicing & Claims
Digital Insurance

EXL has worked to build industry-leading technology platforms across a range of capabilities.

A digital platform that supports the full policy administration lifecycle through a feature-rich, configurable solution for a broad range of life, health and annuity products.
A policy administration solution for the life and pensions industry that supports business products and processes through all aspects of the commercial lifecycle.
LDS – New Business & Underwriting
A powerful solution for creating direct-to-consumer or agent e-app journeys to enable straight-through processing for new business.
A medical record summarization platform that empowers carriers to make more accurate and consistent claim handling decisions, analyses and reports of medical record reviews.
Legal Support Solutions
A solution that provides assistance to legal teams across the globe. With multiple disciplines, we provide everyone from insurers to banks to pharma with support solutions dedicated to claims, procurement and general counsel offices.

Digital Intelligence is the foundation of everything we do, and inspires our ideas and research. 

Real results

For businesses that aren't satisfied by good enough, or profitable enough, we use Digital Intelligence to deliver real results. 

Why exl
Digital transformation strengthened by deep knowledge of insurance.

With many leading insurers as clients, we have a firm grasp on the industry and where it’s going.

We use our deep understanding of the customer journey and next-gen technology to help insurers leverage their data to identify and understand who to target, why products resonate, and how to secure and grow customer loyalty.

For EXL, outcomes don’t end with combined ratios. We partner with you to improve your bottom line and your customer’s experience, an increasingly important metric in an industry facing disruption from insuretech start-ups.

5 of the top 10
life & annuity insurers partner with EXL
in Everest Group's "Life & Pensions Business Process PEAK Matrix Assessment 2019”
XCelent Client Base Award
for "North American Life Insurance and Annuity Policy Administration Systems 2019"
Awards and Analyst Recognitions

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