Clients cite EXLâ€™s strong track record of helping insurers streamline operations, manage risk, improve customer retention, and launch new products quicker.
- Digital agency
- Policy underwriting support
- New business operations
- Transfer of assets
- Agency management
- Financial transactions
- Contract changes
- Contact center
- Claims management
- Billing services
- Robotics and automation
- Next-Gen operations
- Customer experience
- Artificial intelligence
- New business
- Billing, collections and accounting
- Claims servicing
- Agent and commission managementÂ
Digital Intelligence is the foundation of everything we do, and inspires our ideas and research.Â
For businesses that aren't satisfied by good enough, or profitable enough, we use Digital Intelligence to deliver real results.Â
With many leading insurers as clients, we have a firm grasp on the industry and where itâ€™s going.
We use our deep understanding of the customer journey and next-gen technology to help insurers leverage their data to identify and understand who to target, why products resonate, and how to secure and grow customer loyalty.
For EXL, outcomes donâ€™t end with combined ratios. We partner with you to improve your bottom line and your customerâ€™s experience, an increasingly important metric in an industry facing disruption from insuretech start-ups.