What we do

Clients cite EXL’s strong track record of service delivery with an integrated solution set that can help insurers streamline operations, manage risk, improve and retain customers, and launch new products.

Policy Acquisition & Agency Management
  • New business set-up
  • Book rolls
  • Agency segmentation
  • Campaign design, management, and tracking
  • Marketing and media mix optimization
Policy Underwriting & Servicing
  • Policy underwriting assistance
  • Pricing plan development
  • Lifetime value modeling
  • Property survey and risk control
  • Audit
  • Endorsements
  • Renewals and terminations
  • Customer relations, segmentation, loyalty
Claims Management
  • Intake and set-up
  • Investigation
  • Evaluation
  • Resolution
  • Subrogation and compliance
Finance & Accounting
  • Procure to pay
  • Receivables management
  • Hire to retire
  • Record to report
  • Treasury and taxes




Digital Intelligence is the foundation of everything we do, and inspires our ideas and research. 

Real results

For businesses that aren't satisfied by good enough, or profitable enough, we use Digital Intelligence to deliver real results.

Why exl
Digital transformation strengthened by deep domain knowledge

With many leading insurers as clients, we have a firm grasp on the industry and where it’s going.

We use our deep understanding of the customer journey and next-gen technology to help insurers leverage their data to identify and understand who to target, why products resonate, how to secure customer loyalty, and how to optimize the claims experience.

For EXL, outcomes don’t end with combined ratios. We partner with you to improve your bottom line and your customer’s experience, an increasingly important metric in an industry facing disruption from insuretech start-ups.

insurance clients globally
Winner's circle
"HfS Blueprint: Insurance As-a-Service 2017”
point solutions across the value chain using disruptive technology and analytics

Contact US