Today, nearly every customer interaction has shifted to digital channels. Organizations across industries are striving to reimagine end-to-end digital business models that consistently deliver the customized experience today’s consumers expect.

Digital has changed the way organizations compete

% of CXOs say digital customer

experience capabilities impact competitiveness.

Speed is the most powerful differentiator in the new digital economy. How quickly you incorporate real-time feedback into decision making to deliver new products, onboard a customer, or adjudicate a claim—rapidly, and at scale—will set you apart from your competition.

Operationalize data, analytics, AI and cloud with EXL

Increase speed to value

Many digital projects under-deliver because they are based on poor-quality data. Without a sound data foundation, companies can find themselves moving quickly—but in the wrong direction. Moving the needle requires an accurate and holistic view of your organization and your customers. At EXL, we help organizations accelerate their digital transformation with data-driven technologies like AI, analytics, and cloud at scale—and we can help you, too.

Improve decision- making and agility in response to market trends

Accelerate business growth

Provide customized journeys that delight your customers

Deliver exceptional experiences

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Automate repetitive tasks so employees can focus on higher-value work

Improve workflow and operations

Minimize threats and the potential for error with secure, modular AI solutions

Manage risk and compliance

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Digital transformations require

data excellence

Together, we can:

About us

We’re a global analytics and digital solutions leader driving enterprise-scale business transformation initiatives for the world’s leading corporations in the insurance, financial services, retail, media, and healthcare sectors, among others.

What we do

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Our solutions in action