What we do

EXL creates strategic value with sophisticated and integrated analytics, technology and domain solutions.

Customer Experience
EXL’s digital customer engagement services are built on deep understanding of this space and our clients’ aspirations.
  • Digital customer service center
  • Client onboarding
  • Loan origination
Risk and Compliance
Our digitally-enabled offerings, tailored to the unique needs of our clients, focus on digitization and improvement of processes and audit automation.
  • KYC compliance
  • AML/fraud sanctions
  • Risk model development
  • Automated financial spreading
  • Internal audit & automation
  • Regulatory compliance
Digital Operations
 EXL digitizes clients’ operations by providing functional and domain specific solutions to this industry through bots, image analytics, and content extraction that leverages machine learning. 
  • Mortgage/loan processing
  • Legal review
  • Digital reconciliation
  • Digital back office
  • Finance & accounting services
Data and Analytics
EXL merges statistical data mining with a consultative approach and end-to-end modeling tools to support the banking industry.
  • Customer analytics
  • Marketing analytics
  • Risk analytics
  • MDM/EDM solutions
  •  
Intelligence

Digital Intelligence is the foundation of everything we do, and the inspiration for our ideas and research.

Real results

For businesses that aren't satisfied by good enough, or profitable enough, we use Digital Intelligence to deliver real results.

Why exl
Sophisticated and integrated analytics combined with deep domain knowledge.

In today’s banking and financial services industry, increasing regulatory and compliance requirements, the mandate to improve ROI following the global financial crisis, and the imperative to harness digital technologies to improve the customer experience are all intensifying the drive to transform. EXL partners with institutions to help them stay competitive, improve customer centricity, enhance compliance and risk management and accelerate growth and profitably.

Our professional team has deep experience in all key segments of financial services, including investment banking, asset management, non-banking financial institutions, retail banking, and brokerage. This context enables us to apply banking-specific business intelligence tools to all aspects of your business, from the front office through the middle office to the back office.

Together, we create real, measurable value by deploying advanced analytics, AI, robotics, domain expertise, data, human intelligence and other domain-specific technology solutions to help you stay ahead.

9 OF the TOP 20
Global banks partner with EXL
Star Performer
in Everest Group’s “Banking BPO – Service Provider Landscape with PEAK MatrixTM Assessment 2017”
Innovator
 and Major Player in NelsonHall's "RPA & AI in Banking NEAT" 2017