Showing 51-60 of 500 results for "Customer Experience"
<span class="gl-search-category-title mr-3">Press Release</span> <span class="gl-search-category-date">September 07, 2021</span>
EXL Named a 2021 Gartner Peer Insights Customers’ Choice for Data and Analytics Service Providers
NEW YORK, August 25, 2021 – EXL (NASDAQ: EXLS), a leading Analytics and Operations Management company, today announced it has been recognized, for the second consecutive year, as a Gart...
<span class="gl-search-category-title mr-3">Capabilities</span> <span class="gl-search-category-date">September 05, 2023</span>
Digital & AI solutions
From enhancing customer experiences with conversational AI to leveraging NLP for content extraction, EXL does the work that helps businesses perform at their best.
<span class="gl-search-category-title mr-3">Press Release</span> <span class="gl-search-category-date">July 22, 2021</span>
EXL 2020 Gartner Peer Insights Customers’ Choice for Data and Analytics Service Providers
NEW YORK, October 20, 2020 - EXL (NASDAQ: EXLS), a leading Analytics and Operations Management company, today announced it has been named the 2020 Gartner Peer Insights Customers’ Choic...
<span class="gl-search-category-title mr-3">Case study</span> <span class="gl-search-category-date">March 13, 2024</span>
Call center transformation future-proofs PBM for lower cost, unified member experience
An established, mid-market pharmacy benefit manager required a member journey transformation in late 2022.
<span class="gl-search-category-title mr-3">Capabilities</span> <span class="gl-search-category-date">September 08, 2023</span>
Conversational AI
Leverage EXL's Exelia - a highly intelligent conversational AI - to make consumers self sufficient through next-gen natural language processing (NPL).
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">September 18, 2023</span>
The acceleration imperative: Why companies must prioritize speed
Now, every company is attempting to respond urgently to new customer expectations, including more personalized products and services. Leaders are looking to capitalize by moving faster into ...
<span class="gl-search-category-title mr-3">Capabilities</span> <span class="gl-search-category-date">September 21, 2023</span>
EXL Digital Virtual Assist (DIVA)
Contextualize customer engagements using EXL's AI-powered Digital Virtual Assist (DIVA) and improve customer experience. Get in touch today!
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">September 13, 2023</span>
Buy now, pay later (BNPL) regulations: Curtailing growth or leveling the playing field?
BNPL has grown rapidly as a lending product for consumers over the last few years. The idea of paying for purchases over time through a few interest-free payments is highly appealing to cust...
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">August 29, 2023</span>
Growth priorities for insurers
As insurers look to keep pace with change, we’ve seen the rise of the digital consumer and acceleration of digital agendas. We’ve figured out how to collaborate and innovate virtually, and w...
<span class="gl-search-category-title mr-3">Press Release</span> <span class="gl-search-category-date">August 03, 2022</span>
EXL Recognized as a Customers’ Choice in the 2022 Gartner® Peer Insights™ for Data and Analytics Service Providers
New York, NY, Aug. 3, 2022 – EXL (NASDAQ: EXLS), a leading data analytics and digital operations and solutions company, today announced its recognition as a Gartner Peer Insights Customers’ ...