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Watch our CEO and experts discuss generative AI
Watch our CEO and experts discuss generative AI
You want to power growth using generative AI, turning data into insights, and digitally transforming your operations. We want to help. EXL drives practical transformation for our clients. With our unique combination of industry expertise, data science, and digital solutions, we help you achieve results at speed and scale. No matter how bold your vision, we’re your partner for every step of your AI journey.
You want to power growth using generative AI, turning data into insights, and digitally transforming your operations.
You want to power growth using generative AI, turning data into insights, and digitally transforming your operations. We want to help. EXL drives practical transformation for our clients. With our unique combination of industry expertise, data science, and digital solutions, we help you achieve results at speed and scale. No matter how bold your vision, we’re your partner for every step of your AI journey.
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Success stories

Success requires change. It takes constantly evolving to better serve customers, make smarter decisions, and identify opportunities faster. EXL uses its data and AI-led capabilities to help clients fuel transformative journeys to accomplish their goals.

Transform your business with Generative AI

<p>Narasimha Kini, EXL and Orlando Gadea Ros, Global VP, Stanley Black &amp; Decker, discuss how AI transforms customer experiences</p>

How data drives customer acquisition

<p>Rina Johnson, Vice President of Marketing, Patelco Credit Union, speaks on how analytics drives member acquisition and engagement</p>

Putting people at the center

<p>EXL and Thames Water, UK, are transforming the customer experience with people, data and partnership</p>

Bringing real value across the enterprise

<p>Hexagon’s digital journey led to enhanced collections, improved team efficiency, and increased employee satisfaction.</p>

Elevating supply chain operations

<p>Mike Racer, SVP of Supply Chain, Sephora, discusses partnering with EXL and using data to meet complex business needs</p>

Analytics & AI
Analytics & AI
With one of the largest teams of data scientists in the world and an extensive library of accelerators, we make AI work for your business. We’ll work closely with you to unlock the power of data and AI to give you a critical edge.
Data management
Data management
Eliminate the barriers that inhibit your company from deriving meaningful insights from your data. EXL specializes in comprehensive solutions to organize, integrate, clean, and secure your data — so you can unlock its true value
Data-led marketing
Data-led marketing
Effective marketing relies on reaching the right people, at the right time, with the right message. Your customers’ data provides the big-picture insights you need to do just that. We’re here to help you operationalize that data.
25th Anniversary showcase

Explore AI solutions by industry

You want to power growth by turning data into insights, digitally transforming your operations, and leveraging cutting-edge technologies like generative AI. We want to help.

Banking & capital markets

We help drive confident, impactful decisions through advanced analytics and AI, creating measurable value using automation, innovative domain-specific solutions, and cloud capabilities.

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Business services

As the pace of business quickens worldwide, business and advisory services are under pressure to increase growth and improve operating margins.

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Health & life sciences

By combining our customer-centric approach, our domain expertise, data and analytics, and AI technologies, we make healthcare transformation happen.

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Insurance

By using data and analytics to power insurance companies with real-time insights leveraging AI, we help clients create superior customer experiences, achieve growth, and increase speed-to-market.

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Manufacturing & logistics

Accelerating growth, speed-to-market, and production flow requires combining data, AI, and analytics. EXL seamlessly partners with manufacturers to improve their long-term growth, profitability and sustainability.

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Retail & consumer products

EXL partners with retailer to transform their organization by reducing operating costs, driving scale and standardization, enabling faster processing, enhancing customer experience, and delivering insights.

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Technology, media & telecom

EXL delivers the data-driven insights and flexible partnership model needed to help media and entertainment companies better understand customers and viewers, deliver personalized experiences at scale, and discover new opportunities

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Utilities

With a best-in-class understanding of the customer journey and solutions powered by data and AI, EXL helps our clients acquire new customers, deliver on their customer service promises, and secure customer loyalty.

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Global awards and recognition

See what can be achieved with a partner driven by collaboration, integrity, and innovation.

EXL named a Leader in Everest Group Analytics and Artificial Intelligence (AI) Services Specialists PEAK Matrix® 2024
“EXL has built extensive, diverse function-specific and cross functional IP that enhances its service delivery for data, analytics, and AI services and augments its digital operations service and delivery.”&nbsp;- Vishal Gupta, Partner, Everest Group
EXL recognized as an insurance services leader in ISG Provider Lens™ 2023
EXL has been recognized as a leader across three categories in the ISG Provider Lens™ Insurance Services 2023 in North America and in one category in Europe.
Leader and Star Performer in Everest Group Property and Casualty (P&C) Insurance BPS PEAK Matrix® Assessment 2023
“EXL has redefined its P&amp;C insurance services to a data- and analytics-driven business. Transformational priority is aimed at enhancing customer experience through the cultivation of generative AI capabilities.” - Everest Group
Leader in Everest Group Healthcare Data & Analytics Services PEAK Matrix®
EXL is recognized as a Leader for its platforms, partnership ecosystem, and client satisfaction.
Featured insights
Digital Federal Credit Union (DCU) is a not-for-profit financial cooperative owned by and operated for its members. DCU was chartered in October of 1979. Since then, DCU has been chosen as the credit union for more than 700 companies and organizations. DCU serves more than 1 million members and their families across all 50 states.
The 2024 EXL Enterprise AI Report features views from 158 executives on how and where companies are using AI, the roadblocks to widespread adoption, and advice for overcoming these difficulties.
EXL is a trusted partner and analytics services provider to several of the largest Medicare Advantage health plans. In this paper, we provide a view into the challenges facing this market and offer insights for any health plan with MA as a significant part of their growth strategy.