Latest thinking: Working together through COVID-19
What would you do with more customers?
Some are still trying to navigate our new normal. Others are planning how to transform. We have curated our latest thinking on what leaders should consider and how companies can adapt.

Real digital transformation creates deeper customer experiences, faster speed to market, growing revenues and profitability. At EXL, everything we do is outcome oriented, ensuring your business is not only transformed, it’s built to stay ahead.

Real results
Increasing revenue and profitability for a leading US insurer

reduction in direct-to-consumer acquisition


in quotes


in written premiums


We’re experts in more than technology and advanced analytics; we’re experts in our clients’ industries and businesses. This enables us to look deeper to identify and capitalize on opportunities to outperform.

Real results
Digital know-your-customer for a global bank

reduction in time for
client due diligence


automation of all client


in annualized


Our digital specialists understand both technology and the context in which it is applied. This enables them to orchestrate complex and interdependent technologies – AI, robotics, analytics, machine learning and more – to deliver targeted solutions.

Real results
Transforming a UK energy provider

increase in automation


intelligent BOTs

Orchestrating AI:  Augmenting the right talent with the right technology
What would you do with more customers?
Harvard Business Review Analytics Services and EXL surveyed over 500 professionals across multiple industries to learn how AI is being implemented, where companies are in their adoption of AI, and what outcomes they have been able to drive.
Physical + Virtual Meet
Robotics. Analytics.
Machine Learning.
IoT. Cognition.
Come see — in person — how these will transform your company.

EXL works as a committed team, with one goal: to give our client the power to transform – to move from playing catch-up to outperforming. Our people are problem solvers and creative thinkers. Put your talents to use where opportunities are limitless and every day makes a difference.


Digital Intelligence is the foundation of everything we do, and inspires our ideas and research.

Contact US