Showing 111-120 of 508 results for "Customer Experience"
<span class="gl-search-category-title mr-3">Capabilities</span> <span class="gl-search-category-date">September 14, 2023</span>
Brokers, agencies, MGAs, and wholesalers
EXL supports agencies, brokers, MGAs, and wholesalers at every stage of their data-led evolution to deliver better experiences and outcomes. Discover more.
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">September 19, 2023</span>
Optimising claims indemnity spend leveraging data & analytics
Our first paper “Claims transformation for general insurers: impacting the right outcomes” presented the ideal outcomes that insurers want to achieve through transformation, while in this pa...
<span class="gl-search-category-title mr-3">Capabilities</span> <span class="gl-search-category-date">September 09, 2023</span>
Commercial and specialty insurance
We cater to all commercial lines across property and casualty and to specialty lines to drive real-world impact for commercial insurance. Get in touch today!
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">September 18, 2023</span>
Reimagining insurance benefits for a changing workforce
Can traditional L&A carriers—the old faithful faces of the insurance industry—really take on new market entrants and nimble InsurTechs to re-shape the face of group and worksite benefits...
<span class="gl-search-category-title mr-3">Capabilities</span> <span class="gl-search-category-date">September 09, 2023</span>
Group insurance
Intelligent operations drive smarter group insurance results. Smart moves are powered by advanced Artificial Intelligence and Machine Learning analytics solutions.
<span class="gl-search-category-title mr-3">Capabilities</span> <span class="gl-search-category-date">September 09, 2023</span>
EXL's digital loan forgiveness solution
EXL’s digital loan forgiveness solution automates the loan forgiveness process and reduces the need for manual review
<span class="gl-search-category-title mr-3">Case study</span> <span class="gl-search-category-date">August 25, 2023</span>
Delivering digital contact center operations
EXL’s client, a leading retailer with multiple stores and ecommerce operation, needed to transform its customer service operations.
<span class="gl-search-category-title mr-3">Capabilities</span> <span class="gl-search-category-date">September 09, 2023</span>
Retail Analytics
A retail analytics solution to help reduce operating costs and drive ultra-customer centricity to achieve sustainable, long-term growth and value creation.
<span class="gl-search-category-title mr-3">Solution sheet</span> <span class="gl-search-category-date">September 19, 2023</span>
EXL Health digital
Healthcare organizations continue to accelerate their digital transformation to improve how care is delivered, managed and paid. Digital technologies are emerging as the insights hub that co...
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">September 19, 2023</span>
Leveraging machine learning for claims fraud detection
Fraud is both an ever-present threat and growing opportunity for insurers who haven’t yet shifted to a data-driven detection model. EXL estimates the average fraud, waste, and abuse (FWA) ra...