Business operations

Business operations

Transform business operations with data and AI

Speak to an expert

Business operations

Transform business operations with data and AI

Speak to an expert
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Transform business operations with data and digital

Optimize and modernize back office operations

In the digital era, speed is the new mark of quality. To succeed, companies must break down traditional silos to deliver fast, productive, and accurate interactions that elevate experiences for customers and employees alike.

EXL helps clients accomplish this and more by digitizing task-heavy workflows with our business process automation services. With deep expertise in our clients’ industries, AI and operations management, we develop and implement deep business transformations that improve efficiencies and deliver results at speed and scale. The result: streamlined operations, reduced processing times, and faster speed to market.

Schedule a demo

Transform business operations with data and digital

Optimize and modernize back office operations
In the digital era, speed is the new mark of quality. To succeed, companies must break down traditional silos to deliver fast, productive, and accurate interactions that elevate experie...
In the digital era, speed is the new mark of quality. To succeed, companies must break down traditional silos to deliver fast, productive, and accurate interactions that elevate experiences for customers and employees alike. EXL helps clients accomplish this and more by digitizing task-heavy workflows with our business process automation services. With deep expertise in our clients’ industries, AI and operations management, we develop and implement deep business transformations that improve efficiencies and deliver results at speed and scale. The result: streamlined operations, reduced processing times, and faster speed to market.
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Schedule a demo
Deliver value across processes with intelligent business automation

Modern enterprises face increasing pressure to cut costs while improving outcomes and customer satisfaction — and perhaps none more so than healthcare organizations.

See how digitizing operations with AI and cloud computing technologies helped one EXL client streamline processes, simplify clinical workflows, and eliminate manual tasks to enormous savings and satisfaction results.

Read the white paper
Deliver value across processes with intelligent business automation

Modern enterprises face increasing pressure to cut costs while improving outcomes and customer satisfaction — and perhaps none more so than healthcare organizations.

See how digitizing operations with AI and cloud computing technologies helped one EXL client streamline processes, simplify clinical workflows, and eliminate manual tasks to enormous savings and satisfaction results.

Read the white paper
Deliver value across processes with intelligent business automation

Modern enterprises face increasing pressure to cut costs while improving outcomes and customer satisfaction — and perhaps none more so than healthcare organizations.

See how digitizing operations with AI and cloud computing technologies helped one EXL client streamline processes, simplify clinical workflows, and eliminate manual tasks to enormous savings and satisfaction results.

Read the white paper

Business operations solutions from EXL

Streamline and optimize your workflows by integrating the power of AI and machine learning with human-driven industry expertise.

Business process automation

Business process automation

Deploy expert-led business process automation solutions and advanced digital technologies specific to your industry – delivering rapid, tangible outcomes and sustainable competitive advantage.

Operations management

Operations management

Break down silos. Infuse end-to-end intelligence. Implement new operating models. By combining industry-specific expertise with AI and digital technologies, we’ll help you unlock efficiency and streamline business operations.

Healthcare operations

Healthcare operations

We bring together deep domain expertise, advanced analytics, advisory services, and proprietary technology to help healthcare organizations transform into streamlined, customer-centric enterprises.

Insurance operations

Insurance operations

We deploy real-time insights, domain expertise, and cloud-first industry solutions to help insurance organizations of all types reimagine their operations to achieve growth and business superiority, fast.

Benefits

Benefits of adopting intelligent business process automation

Maximize cost savings
Maximize cost savings
by automating repetitive tasks. Reduce labor costs and free up resources for more strategic activities.
Improve accuracy and consistency
Improve accuracy and consistency
by reducing reliance on human intervention, minimizing errors, and ensuring standardized execution of tasks and workflows.
Improve agility and scalability
Improve agility and scalability
to handle growth and easily adapt to changing workloads without significant additional resource investments.
Increase operational efficiency and productivity
Increase operational efficiency and productivity
by streamlining workflows and reducing manual tasks to enable faster, error-free processes.
Schedule a consultation
Benefits
Maximize cost savings
Maximize cost savings
by automating repetitive tasks. Reduce labor costs and free up resources for more strategic activities.
Improve accuracy and consistency
Improve accuracy and consistency
by reducing reliance on human intervention, minimizing errors, and ensuring standardized execution of tasks and workflows.
Improve agility and scalability
Improve agility and scalability
to handle growth and easily adapt to changing workloads without significant additional resource investments.
Increase operational efficiency and productivity
Increase operational efficiency and productivity
by streamlining workflows and reducing manual tasks to enable faster, error-free processes.
Schedule a consultation

Testimonials

What EXL customers are saying

Being bold, fearless and putting employees first are some of the values that align with both EXL and Sephora. Mike Racer, SVP of Supply Chain at Sephora talks about the real value EXL delivers to their enterprise through digital interventions and actionable insights
Mike Racer
Senior VP, Supply Chain, Sephora

Testimonials

What EXL customers are saying

Being bold, fearless and putting employees first are some of the values that align with both EXL and Sephora. Mike Racer, SVP of Supply Chain at Sephora talks about the real value EXL delivers to their enterprise through digital interventions and actionable insights
Mike Racer
Senior VP, Supply Chain, Sephora
Awards and recognition
Embrace today’s data-driven culture and revolutionize the way you operate.
Leader in Gartner Magic Quadrant for Finance and Accounting Business Process Outsourcing 2023
<p>Leader in Gartner Magic Quadrant for Finance and Accounting Business Process Outsourcing 2023</p>
Leader in ISG Provider Lens Healthcare Digital services 2023
<p>Leader in ISG Provider Lens Healthcare Digital services 2023</p>
Leader and Star Performer in Everest Group Life and Annuities Insurance BPS and TPA PEAK Matrix 2023
<p>Leader and Star Performer in Everest Group Life and Annuities Insurance BPS and TPA PEAK Matrix 2023</p>
Leader in Everest Group Healthcare Payer Operations PEAK Matrix 2023
<p>Leader in Everest Group Healthcare Payer Operations PEAK Matrix 2023</p>
Featured insights
White paper
Back office 2.0 for utilities
White paper
Back office 2.0 for utilities
The battleground for organisations has never been so competitive and complicated.&nbsp; The rapid adoption of technology, changing customer behavior, and increasing competition are combining to disrupt traditional customer service models.
View White paper
White paper
Back office 2.0 for utilities
White paper
The battleground for organisations has never been so competitive and complicated.&nbsp; The rapid adoption of technology, changing customer behavior, and increasing competition are combining to disrupt traditional customer service models.
View White paper
White paper
Digital innovations improve patient outcomes
White paper
Digital innovations improve patient outcomes
The COVID-19 pandemic prompted the demand for remote services, particularly in the healthcare industry, which is seeing new improvements in efficiency, quality and patient outcomes driven by technology.
View White paper
White paper
Digital innovations improve patient outcomes
White paper
The COVID-19 pandemic prompted the demand for remote services, particularly in the healthcare industry, which is seeing new improvements in efficiency, quality and patient outcomes driven by technology.
View White paper
White paper
Trends and technologies accelerating transformation
White paper
Trends and technologies accelerating transformation
In order to thrive and compete in the digital age, insurers cannot afford to overlook the opportunities that emerge where industry and technology trends meet.
View White paper
White paper
Trends and technologies accelerating transformation
White paper
In order to thrive and compete in the digital age, insurers cannot afford to overlook the opportunities that emerge where industry and technology trends meet.
View White paper
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