Insights

<p>Actionable information for AI-led organizations</p>

Editor’s pick

The latest thoughts from our experts

Data and analytics

Smart prospecting: how data and technology transform wealth management marketing

The current landscape of wealth management is dramatically changing due to three key factors: the aftereffects of the pandemicthe pandemic, the growth of the mass affluent market segment and, the HENRYs (high earners, not rich yet) who will soon be driving a coming huge generational transfer of weal...

Read more
Data and analytics

DataOps can build the foundation for your generative AI ambitions

EXL recently commissioned Forrester to carry out a custom study to look at the current state, challenges and opportunities of data ops across US and UK geographies.

Read more

Testimonials

Our success is our clients’ success

EXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a unique combination of data, advanced analytics, digital technology and industry expertise to help our clients transform their business.

Data analytics & AI

From data to value: How AI can help

View more insights
Video
Making AI real for businesses

Making AI real for businesses

<p>Witness the power of generative AI in action. Watch our executives discuss real-world examples and showcase our EXL Generative AI Accelerator Platform.</p>

Watch the video
Infographic
5 Keys to generative AI success

5 Keys to generative AI success

<p>Don't miss these 5 key strategies for harnessing the power of generative AI in your business.</p>

Download the infographic

Data management

Organize your data, innovate your future

View more insights
White paper
Four elements of a sound data strategy

Four elements of a sound data strategy

<p>Despite growing focus on data-driven decision-making, many orgs struggle to implement effective enterprise-wide data strategies.</p>

Read the white paper
White paper
The new CX challenge: Creating digital & data-led interactions

The new CX challenge: Creating digital & data...

<p>In today's experience economy, delivering exceptional CX through personalized, technology-driven interactions is essential for businesses to thrive.</p>

Read the white paper

Digital transformation

Data-driven digital acceleration: From strategy to execution

View more insights
White paper
Why digital transformations fail?

Why digital transformations fail?

<p>Common obstacles encountered in transformation efforts and learn how to overcome them through data, technology, and human innovation.</p>

Read the white paper
White paper
Balancing AI and human agents: A strategic approach

Balancing AI and human agents: A strategic ap...

<p>Discover the key challenges contact centers face in balancing AI and human agents, and learn effective solutions.</p>

Read the white paper

Digital operations

Laying the groundwork for operational success: A digital strategy

View more insights
Case study
A strategic approach to streamlining complex ops

A strategic approach to streamlining complex ...

<p>Learn how EXL's combination of digital solutions, domain expertise, and process optimization reduced costs by 20%.</p>

Read the case study
White paper
Unlock your business potential through intelligent automation

Unlock your business potential through intell...

<p>Learn how AI and cloud technologies helped a client streamline processes, and achieve significant savings and increased patient satisfaction.</p>

Read the white paper
Contact our experts

Get more insights by speaking with our team

Contact our experts

Get more insights by speaking with our team

Contact our experts

Get more insights by speaking with our team