TRANSPORTATION & LOGISTICS ANALYTICS

EXL has developed a deep expertise in the transportation and logistics industry through continuous analytics and reporting engagements with several large clients globally. By using proprietary and advanced analytics techniques and integrated technology solutions, EXL has been able to provide solutions and answers to some of the most complicated problem statements from clients. Our usage of automation and Business Intelligence tools for MI reporting has redefined client expectations. Seamless integration of analytics with sales, billing, operations, technology, revenue management, collections and payment processing has created an end-to-end solution.

INDUSTRY SOLUTIONS

BILLING

  • Freight bill scan dashboard
  • Freight bill entry - staffing assessment
  • Residential delivery identification and automation
  • Inside delivery automation
  • Freight bill error reporting

REVENUE MANAGEMENT

  • Reduction in re-rates and balance sues
  • Write-off predictive modeling
  • Disputes root-cause analysis
  • Overcharge claims dashboard
  • Delivery receipt audit and collectibility analysis
  • Unapplied cash adjustment
  • Workforce management

CUSTOMER MANAGEMENT

  • Customer scorecard
  • New customers early warning system
  • Pay agents early warning system
  • 3PL early warning system

COLLECTIONS

  • Customer credit risk scoring
  • Collector performance scorecard
  • Collections customer prioritization model
  • Text and speech analytics

OPERATIONS

  • Terminal imbalance and lane optimization
  • Loading/unloading allowance audit
  • Incentive program dashboard
  • Weight and research collectability analysis

PROCUREMENT & ACCOUNTS PAYABLE

  • Mobile fuel audits
  • Fuel vendor liquidity improvement
  • Vendors market research and analysis
  • Waste management invoice reconciliation

SALES

  • High-value prospect identification
  • Sales-prospect prioritization modeling
  • Sales forecasting and target setting
  • Sales territory management and optimum allocation

WORKER'S COMPENSATION AND SAFETY

  • Worker's compensation claims and reserve predictive modeling
  • Hazmat analysis
  • Collision and injury analysis
  • Worker's compensation surveillance website design
  • Worker's compensation specialist performance dashboard
  • Predictive injury modeling

EXL developed and managed an analytics center of excellence for a large LTL client providing accurate reporting services to multiple departments and engaged in several consulting projects reducing working capital requirement, improving operational efficiency, increasing collections, optimizing workforce, forecasting sales and performing sales territory management.

11M

REDUCTION IN DILUTION RESERVE IN 2 YEARS

5.5M

SALES INCREASE ANNUALLY BY PREVENTING REVENUE LEAKAGE

CASE STUDIES

LTL NETWORK REDESIGN

DOWNLOAD

EUROPEAN FULL TRUCK LOAD BID

DOWNLOAD

PREMIUM FREIGHT COST CALCULATOR

DOWNLOAD

READY TO LOOK DEEPER?

CONTACT OUR ANALYTICS LEADERSHIP TEAM.

GET IN TOUCH WITH US

Mail

lookdeeper@exlservice.com

Address

280 Park Avenue, 38th Floor

New York, NY 10017