Chief Experience Officer Exchange

Experience the Chief Experience Officer Exchange- an invitation-only event is built for today's senior CX Leaders as they aim to benchmark, connect, and identify solutions to critical business challenges in the most efficient and effective way possible. Explore rapid evolution, process redefinition, and technological advancement to confidently navigate challenges and unlock your organization's full potential.

Don't miss our dynamic roundtable event!

Building the contact center experience of the future

Thursday May 16th | Time: 1PM CST | Duration: 45 min

In this dynamic session, we'll explore the future of data-driven CX through the lens of data and AI. Our expert panel will guide discussions on:

• Unveiling cutting-edge approaches to data-driven innovation
• Global operations through right-shoring (i.e., skill, cost, location)
• Harnessing AI for predictive customer insights and personalized experiences
• Future-proofing your CX strategies amidst evolving technological trends

MEET US

Look out for our team at the CCW Chief Experience Officer Exchange wearing vibrant orange sneakers! We're excited to connect with you and share insights on the latest trends in customer experience.

We'll be at various sessions and networking areas, ready to engage in meaningful conversations about how to harness the power of data-driven insights, automation, and AI to assist human agents and improve customer operations as part of your CX digital transformation journey.

Enter to Win! Follow those orange sneakers back to the EXL table and enter to win a YETI Cooler and Tumblers. While you’re there we invite you to:

• Explore opportunities for AI integration in your organization
• Share your experiences and challenges in leveraging data effectively
• Learn more about our cloud-enabled innovative solutions and services