New Consumer Duty
A lot has been published around what FCA’s new Consumer Duty rules, expectations and timelines are. We want to get straight to the point.
If you already meet FCA’s previously published PROD rules, product and pricing outcomes under the Duty are relatively less daunting. For the other two outcomes regarding customer communication and support, there’s an uphill battle for most firms.
With July 2023 deadline impending, we can not only help you meet your compliance obligations but also take you on a transformation journey with customer centricity at its core.
EXL: Strength and scale in insurance
Industry leader, with several recognitions from Gartner, Everest Group, HFS, Forrester and IDC
530+ insurance clients
17,000+ insurance professionals
65% of EXL revenues ($1.1B+) come from insurance, with >50% enabled by digital
7,000+ digital, data and analytics professionals
3M+ hours of risk & compliance work delivered
Contact us to know how we can help you achieve measurable business and customer outcomes.
Mohit Manchanda | Head of Insurance, UK & Europe | mohit.manchanda@exlservice.com
Prashant Chaturvedi | Head of Finance Transformation & F&A | prashant.chaturvedi@exlservice.com
Prakhar Agrawal | Practice Director, GRC Consulting | prakhar.agrawal@exlservice.com