Enabling Fintechs to flourish in a competitive landscape with data-driven solutions
EXL partners with Fintechs, banks, and non-banking financial institutions to reimagine operations and deliver differentiated customer experiences. By combining deep industry expertise with advanced AI, analytics, and automation, we help organizations streamline processes, strengthen compliance, and unlock new growth opportunities in an increasingly competitive financial landscape.
EXL impact
Driving results for Fintech innovators
For over a decade, empowering Fintechs to achieve transformational growth through innovation.
10+
years of Fintech expertise
8+
global Fintech partnerships
20%
faster time-to-market for launching new financial products
2
Marketplace lenders supported in their evolution into full-scale Neobanks
Who we serve
Partnering with Fintech innovators
Consumer & commercial lending
<p>Empowering lenders with AI-driven solutions to streamline underwriting, automate loan processing, and enhance borrower experiences for faster, more efficient operations.</p>
Digital banks & neo banks
<p>Delivering seamless digital experiences and personalized product innovation across the customer lifecycle—from onboarding to servicing—enhancing engagement, retention, and customer satisfaction.</p>
Alternative lending & point of sale (POS) financing
<p>Providing end to end integrated Digital lending platform to onboard and service new customers to enable seamless POS financing through a network of diverse merchants.</p>
Fintech solutions
Comprehensive solutions across the Fintech value chain
Proven outcomes
EXL delivers measurable, impact-driven results for Fintech leaders.
$12.1M
reduction in fraud losses
60%
increase in promise-to-pay rates
20%
improvement in Net Promoter Score (NPS)
$30M
savings via NLP-driven data analysis
FAQs
How do EXL’s AI-driven strategies help Fintech and financial institutions manage risk and fraud?
<p>EXL integrates AI and machine learning to detect and predict fraudulent behavior, assess risks, and enhance compliance systems. These strategies empower your institution to mitigate potential threats and maintain operational integrity. Learn more about EXL’s <a href="https://www.exlservice.com/services-and-solutions/ai-powered-operations/risk-and-compliance">risk and compliance solutions</a>.</p>
Why is EXL considered a leader in analytics and digital solutions for banking services?
<p>EXL is recognized for its ability to combine <a href="https://www.exlservice.com/services-and-solutions/artificial-intelligence/ai-and-analytics-services">advanced analytics</a>, insights-driven strategies, and cutting-edge technology. Our solutions deliver smarter, data-driven outcomes that support better decision-making and drive innovation across banking services.</p>
What makes EXL’s custom Fintech solutions stand out for B2B banking needs?
<p>Our custom Fintech solutions are tailored to your specific business requirements, utilizing advanced tools and platforms. With an emphasis on flexibility, scalability, and innovation, these solutions enhance your ability to meet the unique demands of B2B banking.</p>
How do EXL’s Fintech AI and CX solutions integrate with existing tech stacks to improve customer experience?
<p>EXL ensures seamless integration with your current platforms, enabling real-time data access and smoother workflows. By enhancing personalization, automation, and accessibility, our services help you deliver an improved customer experience.</p>
What are the key benefits of partnering with EXL for innovative Fintech solutions and services?
<p>By partnering with EXL, you gain access to tailored fintech solutions in addition to deep industry expertise, innovative technology, and data-driven strategies. These resources help you achieve sustainable growth, streamline operations, enhance compliance, and deliver value to your customers.</p>
In what ways can EXL’s Fintech as a service help banks stay compliant in a rapidly evolving market?
<p>EXL’s Fintech-as-a-service (FaaS) offerings deliver agility and efficiency to help your business stay competitive and include regulatory updates, AI-driven compliance monitoring, and robust reporting capabilities. These tools ensure your bank remains compliant with changing regulations while reducing the risk of penalties. <br><br>Harness the power of scalable, cloud-native platforms that streamline operations, reduce costs, and accelerate growth.</p>
In what ways can EXL’s Fintech solutions support growth for non-banking financial institutions?
<p>EXL provides tailored solutions that help non-banking financial institutions optimize processes, improve risk management, and enhance scalability. By leveraging advanced analytics and automation, our Fintech services empower growth and operational agility.</p>
Unleash the full potential of your
Fintech operations
Take the lead in the evolving world of Fintech. With EXL’s AI and digital transformation
solutions, you are equipped to drive customer satisfaction, enhance operational
performance, and thrive in a competitive landscape.