Life insurance

Life insurance
<p>Individual life &amp; annuities, group life &amp; voluntary benefits, and retirement &amp; pension</p>
Get in touch

Partnering with life insurers to drive business forward

EXL has a deep understanding of the life insurance domain and experience executing complex processes as part of our core operations. We collaborate closely with carriers across the life insurance industry to help them transform their operations through a paradigm shift by moving from a human-led to a human-in-the-loop AI-led operating model.

Serving as a strategic partner, we work with life insurance carriers to digitally transform their operations to enable data-driven business decisions. We offer our cloud-first, genAI-enabled industry solutions and domain expertise combined with AI, machine learning, analytics, and platforms. Working together, we can implement a flexible, customer-focused approach to delivering end-to-end outcomes.
 

EXL Impact

Powering the success of global industry leaders

Our AI-powered cloud solutions and industry expertise help insurers unlock the full potential of their data, transforming operations and improving business outcomes.

9

out of 15 leading US & UK insurers

100+

clients served across US & UK

10K+

domain specialists

60M+

financial and non-financial transactions handled annually

What we do
We enable businesses throughout the insurance industry to become future ready. Serving as your strategic partner, we will work with you to digitally transform your insurance operation to enable data-driven business decisions. We offer our cloud-first industry solutions and domain expertise combined with AI, machine learning, analytics and platforms. Working together, you can implement a flexible, customer-focused approach to delivering end-to-end outcomes
Digital operations
Digital operations
Data and AI led Transformation
Data and AI led Transformation
Data and Analytics
Data and Analytics
Life Platforms and TPA
Life Platforms and TPA
Who we serve
We partner with clients to deliver data-driven insurance tech solutions
Individual Life
Individual Life
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Annuities
Annuities
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Group and voluntary benefits
Group and voluntary benefits
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Retirement and pension
Retirement and pension
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Insurance Solutions
Evolving solutions for evolving needs
Sales and distribution
Sales and distribution
Actuarial
Actuarial
New business and underwriting
New business and underwriting
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Policy servicing and record keeping
Policy servicing and record keeping
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 Claims management
Claims management
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Data led Third-party administration
Third-party administration
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Proven outcomes

50%
reduction in Underwriting Costs
20%
better risk identification through Underwriting Analytics
75%
reduction in Onboarding times
up to 40%
reduction in Cycle Time for Policy Servicing requests
Testimonials
Our success is our clients’ success
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Steve Birks, Head of Shared Service Delivery, Zurich Transitioning to the EXL Insurance family
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Steven Strauss, Chief Financial Officer, NIP Group, Inc Ensuring a smooth premium audit process
Awards and recognition
Spotlight on achievements in excellence
Leader in Gartner Magic Quadrant for Finance and Accounting Business Process Outsourcing 2023
Leader in Gartner Magic Quadrant for Finance and Accounting Business Process Outsourcing 2023
Leader and Star Performer in Everest Group Life and Annuities Insurance BPS PEAK Matrix 2023
Leader and Star Performer in Everest Group Life and Annuities Insurance BPS PEAK Matrix 2023
Leader in ISG Provider Lens insurance Services 2023
Leader in ISG Provider Lens insurance Services 2023
Major Player in IDC Marketscape for Artificial Intelligence Services 2023
Major Player in IDC Marketscape for Artificial Intelligence Services 2023
Insights
Explore the latest perspectives
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Powering the modern life insurance carrier with advanced...
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Pooled employer plans
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Know What’s Changed: The Modernization Spirit Looms in L...
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