Group and Voluntary Benefits
Why EXL?
Carriers are increasingly competing on digital and self-service experience across enrollment, claims, and member and employer services. The need of the hour is to think beyond traditional systems and processes to design experiences that meet these member and workforce preferences. But with data siloed across the enterprise and scarce talent available to expedite the work, streamlining end-to-end services can be difficult.
EXL serves the total spectrum of group life, voluntary benefits, and supplemental markets. Our data- and AI-led group insurance solutions feature genAI-powered tools, platforms, and applications, backed by a dedicated team of domain experts ready to step in. EXL’s solutions cover actuarial, marketing, distribution, broker management, underwriting, enrollment, policy administration, claims management, and finance and accounting functions. We are here to help and ready to start right where you are today.
![group and voluntary benefits engagements](/themes/exl_service/images/icons/community-engagement-students.png)
10+
group and voluntary benefits engagements
4000+
group and voluntary benefits experts
![TPA](/themes/exl_service/images/icons/Icon1.png)
TPA
licensed for all applicable U.S. states
![nurses supporting clinical services](/themes/exl_service/images/icons/Icon2.png)
1800+
nurses supporting clinical services for workforce carriers
Improve group and voluntary operations with EXL
Differentiate with smart operations and data-led decisions. EXL’s end-to-end digital solutions offer a modular approach to transformation, leading to improved outcomes and customer satisfaction.
![Actuarial and marketing](/sites/default/files/styles/fd_services_solutions_teaser_424_x_300/public/2024-04/Digital-transformation.png?itok=rptI7rx0)
Actuarial and marketing
Combining actuarial expertise with strategic marketing initiatives ensures that group voluntary benefits are priced competitively and effectively communicated to potential participants, optimizing their value and appeal.
![Distribution and broker management](/sites/default/files/styles/fd_services_solutions_teaser_424_x_300/public/2024-03/Operations-management.png?itok=OZz1Xthd)
Distribution and broker management
Distribution channels and proactive broker management are essential for effectively promoting group Life and voluntary products, which helps strengthen relationship and maximizing market reach to connect employers with valuable coverage options for their employees.