Harness the power of data to reimagine your insurance business


Harness the power of data to reimagine your insurance business

Enabling insurance companies to become AI led

By using data and analytics to power global insurers, reinsurers, brokers and InsurTechs with real-time insights, we help our clients create a superior customer experience, and achieve growth, speed-to-market and efficiency.

We combine our cloud-first industry solutions and domain expertise with AI, machine learning, analytics and platforms. By using data and digital, and embedded intelligence in workflows,  insurance businesses can digitally transform their operations.

Together, we partner to implement a flexible, customer-focused approach to deliver end-to-end outcomes.

Who we serve

We collaborate closely with clients across the insurance industry to help them meet today’s challenges while preparing for what’s ahead.

Insurance solutions

Insurance solutions

Actuarial transformation

Reimagining the actuarial function of the future


Allowing policyholders to self-complete their audit through an online, secure portal

Data-driven finance

Discover deeper actionable insights faster

EXL Digital Endorsement Portal

Cutting-edge extraction and automation across the endorsement process

EXL Digital Intake Solution for Insurance

Powered by EXL Xtrakto.AI™

EXL Digital Virtual Assist (DIVA)

AI-powered digital customer experience

EXL Exelia.AI™

Redefine your customer experience for measurable results

EXL Express Survey

The next generation of commercial surveys

EXL Paymentor℠

Create a unified and personalized debt collection journey for your debtors

EXL insurance wallet

Effectively manage risk through adequate insurance coverage

EXL Smart Data Signals

AI and data-led signals for proactive claim management

Insurance analytics

Using the power of digital to transform insurance

Insurance Analytics Leadership Exchange

Insurance analytics experience and thought collective

Insurance finance and accounting

Using the power of digital to transform insurance

LDS new business and underwriting

Unlock new markets and distribute any product

Legal support solutions

Providing legal assistance to legal teams across the globe


Enabling the next generation of products and servicing


Leading the way in Life & Annuity policy administration

MedConnection™ APS summarization

Increase underwriter productivity and reduce time spent in medical review


Streamlining the claims process

Premium audit

Guaranteed on-time service and quality to meet carriers’ premium audit needs


Industry leading claims recovery platform

Survey and risk control

Combining new data and technologies to quickly and accurately assess risk and validate coverage

Third-party administration

Reduce costs and provide excellent customer service

Client testimonials

A conversation with Steven Strauss. Chief Financial Officer, NIP Group, Inc

Ensuring a smooth premium audit process - A conversation with Steven Strauss. Chief Financial Officer, NIP Group, Inc

Accelerating Data Transformation

Accelerating Data Transformation

Transforming Legacy Finance to Data Driven Finance in Insurance

Transforming Legacy Finance to Data Driven Finance in Insurance

Creating a Centre of Excellence for Digital and Data

Aon - Creating a Centre of Excellence for Digital and Data


Zurich- Transitioning to the EXL Insurance family

Featured insights
EXL and Brown & Brown Absence Services Group have partnered to pair EXL’s data, digital capabilities, and cost-efficient talent pool with Brown & Brown’s specialized claims management capabilities, creating a solution that transforms the end-to-end claims management process.
In today’s insurance market, MGAs, MGUs and wholesalers face several important challenges to transform their traditional operations. Chief among these are talent expense and recruiting difficulties, the growing need for speed and innovation to remain competitive, and cost pressures that are squeezing margins.
Welcome back to our whitepaper series. If you read our introductory paper, you know that we are focused on how to use AI and data throughout the new business and underwriting processes.
Covid has created a mini industry in ‘Thought Leadership’ prediction and an abundance of ‘Vision [2025/30]’ documents. While we know, of course, how important that kind of thinking is, we also like the sentiments above, of Pope John II.
EXL and Xceedance collaborate on digital-first claims TPA - first of its kind for the P&C insurance industry.
EXL does a Market Pulse every quarter of the political, economic, social, technological, environmental, and legal factors that affect the insurance industry, highlighting the most urgent topic.

Why EXL insurance

With our deep understanding across the industry and more than 530+ insurance clients globally, we have a firm grasp on the industry and the ability to react quickly to changes.

We use next-gen technology to apply analytics to client data to help insurers identify and understand who to target and how to grow customer loyalty.

At EXL, we act as your trusted partner, working closely with you to improve your bottom line and your customer’s experience.

Get in touch


Chosen by Aon as the preferred partner
for a multi-year program to design and deliver multiple Digital programs in an Enterprise COE structure
Aflac Outstanding Partner of the Year - 2019
in the Service category for improving Aflac’s ability to provide quick resolution to its’ end customers
Licensed as a TPA capable of providing services in all 50 states & DC