Retirement and pension
Why EXL?
A saturated and competitive market is driving down record keeping fees, forcing carriers to drive fixed costs down extensively while meeting the ever-increasing demand for better experiences for participants, plan sponsors, and advisors. This, coupled with an uncertain economic environment, is leading to asset leakage requiring better retention strategies. A changing regulatory landscape, legacy technology, and outdated record keeping architecture are further choking innovations in customer experience.
With bulk of meaningful data in disparate systems and siloes still unstructured and untapped, are carriers digitally fit to process business efficiently and improve customer experience?
Having worked with leading retirement carriers, EXL has the domain and technology expertise to help transform record keeping operations with data-driven decisions that drive profitable business growth. Our cloud-native, end-to-end solutions incorporate AI, machine learning, analytics, and platform integrations that help accelerate business modernization while preparing firms to access new growth frontiers such as micro-markets and pooled employer plans.
110K+
plans serviced
20M+
participants serviced
15+
years of industry experience
500+
employees certified in LOMA
Modernize for next-generation growth
Get the digital solutions and data-led analytics you need to make sense of data and drive business forward. Modernize with EXL.
Sales operations
Sales operations is the process of acquiring retirement and pension plans, optimizing efficiency in plan acquisition while ensuring compliance with regulatory standards.
Account/Relationship management
Account and relationship management plays a pivotal role in nurturing stakeholder trust and satisfaction through providing services, fostering long-term relationships, and delivering leading personalized solutions.
Recordkeeping & Money movement
Recordkeeping and money movement is the core practice of maintaining and segmenting participant data, sponsor data, and market values. Efficient money movement within operations is essential to effectively manage retirement and pension plans through accurate financial tracking and flawless transaction processing.
