General insurance

General insurance

<span style="font-size:30px; font-weight:400;">Property, casualty, specialty &amp; InsurTech</span>

Enable general insurance businesses to become data-led to lower indemnity cost, increase efficiency and improve customer engagement

General insurance

<span style="font-size:30px; font-weight:400;">Property, casualty, specialty &amp; InsurTech</span>

Enable general insurance businesses to become data-led to lower indemnity cost, increase efficiency and improve customer engagement

Partnering with general insurers to drive business forward

With our data and AI-led approach, we serve across the value chain offering digital solutions to transform your property and casualty insurance business operations by removing information silos and creating more complete processes and customer views.

Combining our deep domain expertise with AI, machine learning, and analytics, we bring digital dexterity to help our customers succeed. Leveraging our proprietary AI-powered solutions, we help you provide a differentiated experience while reducing cost. These solutions are low code/no code platform tech-stacks that are AI powered, analytics driven and cloud native, to drive the maximum value quickly.

General insurance solutions

General insurance solutions

auditStream™

Allowing policyholders to self-complete their audit through an online, secure portal

Data-driven finance

Discover deeper actionable insights faster

EXL Digital Endorsement Portal

Cutting-edge extraction and automation across the endorsement process

EXL digital intake solution for insurance

Powered by EXL Xtrakto.AI™

EXL Digital Virtual Assist (DIVA)

AI-powered digital customer experience

EXL EXELIA.AI™

Redefine your customer experience for measurable results

EXL Express Survey

The next generation of commercial surveys

EXL insurance wallet

Effectively manage risk through adequate insurance coverage

EXL Nerve Hub™

Next-gen digital command center to orchestrate human and digital workforces

EXL Paymentor℠

Create a unified and personalized debt collection journey for your debtors

EXL Smart Data Signals

AI and data-led signals for proactive claim management

Insurance analytics

Using the power of digital to transform insurance

Insurance Analytics Leadership Exchange

Insurance analytics experience and thought collective

Insurance finance and accounting

Using the power of digital to transform insurance

Legal support solutions

Providing legal assistance to legal teams across the globe

MedConnection™ APS summarization

Increase underwriter productivity and reduce time spent in medical review

MedConnection™

Streamlining the claims process

Premium audit

Guaranteed on-time service and quality to meet carriers’ premium audit needs

Real Time Insurance Verification

Pre-trained AI/ML models to extract data from Certificate of Insurance(COI) requests. Powered by EXL’s Xtrakto.AI™ and Certificial’s platform.

Subrosource™

Industry leading claims recovery platform

Survey and risk control

Combining new data and technologies to quickly and accurately assess risk and validate coverage

Client testimonials

Accelerating Data Transformation

Accelerating Data Transformation

Transforming Legacy Finance to Data Driven Finance in Insurance

Transforming Legacy Finance to Data Driven Finance in Insurance

Creating a Centre of Excellence for Digital and Data

Aon - Creating a Centre of Excellence for Digital and Data

Zurich

Zurich- Transitioning to the EXL Insurance family

Featured insights
Fraud capture requires an understanding of non-intuitive patterns. Historically, the process has largely depended on the understanding and experience of claim handlers.
Insurers have a new imperative to deliver exceptional customer experience. They must now consider transforming their digital landscape by applying metrics and driving meaningful insights. While insurers may focus on providing the best outcomes for consumers, Consumer Duty calls for delivering these with greater speed, efficiency and value.
Covid has created a mini industry in ‘Thought Leadership’ prediction and an abundance of ‘Vision [2025/30]’ documents. While we know, of course, how important that kind of thinking is, we also like the sentiments above, of Pope John II.
EXL and Xceedance collaborate on digital-first claims TPA - first of its kind for the P&C insurance industry.
EXL does a Market Pulse every quarter of the political, economic, social, technological, environmental, and legal factors that affect the insurance industry, highlighting the most urgent topic.
In order to thrive and compete in the digital age, insurers cannot afford to overlook the opportunities that emerge where industry and technology trends meet.