Retail & consumer products

<p>Deliver customer experiences that drive growth</p>
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Enhance customer experience using data, analytics and AI

Retailers and consumer products companies have been forced to evolve faster than at any time in recent history. Supply chain issues ranging from network blind spots to out-of-balance inventories to compliance risks, all impact your ability to deliver. Meanwhile, the competition is ready to pounce, as fickle consumers continue to expect a seamless customer experience akin to the slickest online providers. For long-term growth and profitability, you need a next-level partner who understands the game and can help you enable a rapid, intelligent response leveraging data, analytics, and AI. You need EXL.

EXL impact

Powering the success of global industry leaders

Our AI-powered cloud solutions and industry expertise help retailers unlock the full potential of their data, transforming operations and improving business outcomes.

800+

Clients across the globe

1400+

Digital Operations Workforce

2000+

Digital Transformation & AI Experts

7200+

Data and Analytics Professionals

Who we serve

EXL's advanced analytics, generative AI and cloud capabilities help organizations drive actionable insights at speed.

Consumer Products

Consumer Products

<p>Digital transformation for sustainable supply chain efficiency, product quality and safety, regulatory compliance, and stronger customer relationships.</p>
Retail

Retail

<p>Customer-centric services, digital innovation, and data-led analytics, and dependable finance &amp; accounting ensure customer satisfaction and differentiation in a highly competitive global economy</p>
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Why EXL retail and consumer products

EXL supports several global retail and consumer products clients with the domain expertise and data-led, digital solutions they need to lower costs, cut risk, satisfy consumers, and innovate at the speed of business. Combining a thorough knowledge of retail operations, finance and accounting best practices, advanced analytics, and contact center expertise, our retail and consumer products team can help you design, implement, and manage intelligent operations no matter where in the world you stake your claim.

Accelerate your long-term growth and profitability by responding faster to market trends and delivering a personalized, omnichannel, customer-centric experience. Elevate your value chain to new heights with EXL.

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Leader

in Everest Group Analytics and Artificial Intelligence (AI) Services Specialists PEAK Matrix® 2024

Major Player

in IDC MarketScape for Artificial Intelligence Services 2023