Latest thinking: Working together through COVID-19
What would you do with more customers?
Some are still trying to navigate our new normal. Others are planning how to transform. We have curated our latest thinking on what leaders should consider and how companies can adapt.

Careers
EXL works as a committed team, with one goal: to give our client the power to transform – to move from playing catch-up to outperforming. Our people are problem solvers and creative thinkers. Put your talents to use where opportunities are limitless and every day makes a difference.
- Who to contact? Generate more highquality leads
- When to contact? Finding best time to contact to increase the percentage of conversions
- How to contact? Increase the percentage of conversion by leveraging the right touch points
- What to sell? Increase the percentage of conversion by offering customized product and services
Resources

How to Identify & Deliver Enterprise Wide Data, MI & Analytics Optimisation Opportunities

Risk convergence: How insurers can seize the initiative on privacy, cyber risk and operational resilience















Mohit Manchanda, Head of Consulting , share his thought at Finance Monthly on DNA Of CFO Is Changing
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Read an article on Increasing regulations amplify pressure on banks to revamp compliance framework by Kapil Lodha
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Only a third of insurers report digital transformation success - an EXL article in Insurance Times.
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Read an article on "Top Reasons Businesses Suffer Digital Failure" published at International Business Times written by Mohit Manchanda
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How data helped a UK utilities provider improve customer insights and customer experience

Read an article on How talent and technology can ease the regulatory & customer pressures off utility companies.
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Responding to Covid 19 in Insurance Operations: Four Key Stages to Accelerate Recovery as the “Future of Work” is Redefined

Enabling Insurance Businesses in London Market to Achieve Modernisation through Automation & Analytics
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