Individual life
Why EXL?
The life insurance industry is witnessing an increase in the sale of closed blocks. In addition, increased cost pressures are forcing policyholders to lapse their policies. Carriers will need to prioritize new products and divest legacy blocks. The industry is embracing a better way, adopting digital operations that improve customer experience and enhance bottom lines.
Over the years, EXL has helped many carriers transform and modernize operating models. Our strategic focus on bringing digital to the center stage and driving superior efficiencies is making way for an evolved, modernized, and data-led model – one which can enable breakthrough customer experiences while bringing in significant reductions in administrative spends. Our domain-specific solutions streamline end-to-end operations from new business and underwriting through policy servicing and claims administration – with data-led analytics that help differentiate brands and build customer loyalty.
80+
digital operations/TPA engagements
6000+
professionals
15M+
policies administered on LifePRO™
TPA Licensed
for all applicable U.S. states
Modernize your life insurance operation with EXL
Bridge the gap from legacy systems and data to streamlined digital efficiency. Our data-led, digital solutions will help you strengthen customer loyalty, boost revenue, and grow.
Actuarial/Product development
Innovative actuarial methods drive the development of individual life insurance products, ensuring they align with market demands and offer competitive benefits to policyholders.
Sales, marketing and agency management
Strategic sales and marketing initiatives, combined with effective agency management, are crucial for promoting individual life insurance products, fostering client relationships and expanding market presence.