EXL provides a full suite of digital solutions to help utilities engage, retain and attract new customers.
Digital intelligence is the foundation of everything we do, and inspires our ideas and research.
For businesses that aren't satisfied by good enough, or profitable enough, we use Digital Intelligence to deliver real results.
With many leading utilities as clients, we have a firm grasp on the industry and where it’s going.
With a best-in-class understanding of the customer journey and next-gen technology, EXL helps our clients leverage the proliferation of data to acquire new customers, deliver on their customer services promises, and secure customer loyalty.
We partner with you to improve your bottom line and your customer’s experience, an increasingly important metric in an industry facing increasing customer demands.