Unlocking the Real Value of AI in Business with Rohit Kapoor
Featured episode
Unlocking the Real Value of AI in Business with Rohit Kapoor
Rohit Kapoor, chairman and CEO of EXL, shares how organizations achieve actual results with AI
Episode 1
Unlocking the Real Value of AI in Business with Rohit Kapoor
Guest
Rohit Kapoor
Chairman and Chief Executive Officer, EXL
Host
Shirley Macbeth
Chief Marketing Officer, EXL
Guest
Rohit Kapoor
Chairman and Chief Executive Officer, EXL
Host
Shirley Macbeth
Chief Marketing Officer, EXL
Summary
<p>Rohit breaks down what businesses are getting wrong about deploying AI, the impact of AI on workflows, and real stories of how AI has transformed the way companies in complex industries work.</p>
Duration: 21:59
Show notes
<p class="p1">In this episode</p><p class="p1">Chapter 1: Why AI adoption takes the right use cases and data<br>EXL’s chairman and CEO Rohit Kapoor shares his insights into why many organizations struggle with getting AI ROI, identifying the right uses cases, and the key role data health plays in AI implementation.</p><p class="p1">Chapter 2: The essential human element<br>AI only helps companies better serve customers if their employees also benefit from this technology. Rohit discusses real success stories from the insurance and utilities industries demonstrating why humans still matter in AI-powered enterprises.</p><p class="p1">Chapter 3: Real-world lessons for innovation<br>EXL’s own AI journey is filled with lessons any company can apply to drive transformation at speed. Drawing from his own experiences in implementing AI into workflows at EXL, Rohit offers his advice for those looking to quickly create value from AI.</p>
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