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EXL’s Perspectives

Expert views on AI, analytics, and the industries we work in 
— from EXL's leaders, practitioners, and partners.

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The AI shift: Gaurav Iyer in conversation with The Economic Times on trust, transformation & ROI The AI shift: Gaurav Iyer in conversation with The Economic Times on trust, transformation & ROI
Featured Artificial Intelligence

The AI shift: Gaurav Iyer in conversation with The Economic Times on trust, transformation & ROI

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Gaurav Iyer

Gaurav Iyer

SVP, Global Head of AI Solutions and Digital Engineering

May 20, 2026

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Displaying 1 - 6 of 6
Build expertise in enterprise-grade agentic AI from the ground up
Artificial Intelligence

Build expertise in enterprise-grade agentic AI from the...

Andy Logani Vivek Vinod Astha Sharma

Andy Logani + 2

| 5 mins

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Token economics: The hidden system lever behind scalable, cost-optimal LLMs
Artificial Intelligence

Token economics: The hidden system lever behind scalabl...

Andy Logani Somya Rai

Andy Logani + 1

| 10 mins

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Engineering memory for reliable enterprise AI agents
Artificial Intelligence

Engineering memory for reliable enterprise AI agents

Andy Logani Arturo Devesa

Andy Logani + 1

| 12 mins

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The AI shift: Gaurav Iyer in conversation with The Economic Times on trust, transformation & ROI
Artificial Intelligence

The AI shift: Gaurav Iyer in conversation with The Econ...

Gaurav Iyer

Gaurav Iyer

| 36 mins

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Balancing AI and human agents: A strategic approach
Artificial Intelligence

Balancing AI and human agents: A strategic approach

Naveen Maheshwary

Naveen Maheshwary

| 5 mins

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Cost Vs CX Conundrum
Customer Experience

Cost Vs CX Conundrum

Alok Dalvi Nazima Chauhan

Alok Dalvi + 1

| 7 mins

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