Optimize processes with data-driven AI solutions harnessing
The communications & media industries have had to navigate significant market volatility over the past few years, pivoting from high growth to profitability and cash flow, retaining market share amid the streaming wars, and delivering industry-leading customer experience. All this coupled with advancements in technology and generative AI, with higher interest rates, tighter consumer spending, and a strained labor market are adding to the disruption. EXL seamlessly partners with technology, media, and telecom companies to improve their profitability, drive long-term sustainable growth, and increase customer retention and NPS, using data, analytics, and industry expertise that is second to none
Who we serve
EXL's advanced analytics, generative AI and cloud capabilities help organizations drive actionable insights at speed.
Media, sports and entertainment
Technology
Telecom
Communications & Media solutions
Evolving solutions for evolving needs
Why EXL Communications & Media
With decades of practical domain experience, EXL focuses on making you more agile, efficient, profitable, and informed quickly. Our unique blend of data-driven automation, analytics, and workforce enhancement capabilities combine to power insights and enable intelligent operations across enterprises at scale.
When you work with us, expect our experienced team to quickly grasp your situation and bring the digital dexterity and expert capabilities in AI, analytics, and cloud to turn your data into insights, insights into action, and actions into outcomes that deliver end-to-end improvements.
No matter where you are in your transformation journey, reach your goal faster. Drive your business forward with EXL.
Get in touch
Leader
in Everest Group Analytics and Artificial Intelligence (AI) Services Specialists PEAK Matrix® 2024
Major Player
in IDC MarketScape for Worldwide Artificial Intelligence Services 2023 Vendor Assessment
Market Leader
in HFS Horizons Customer Experience Service Providers, 2024
