Underwriting
<p>Redefining underwriting processes for commercial and personal lines</p>
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Delivering the underwriting outcomes insurers need
Insurers can leverage EXL’s AI and analytics capabilities to better measure risk, improve underwriter capacity, and improve agent and broker management. We’ll work with you to institute a data-led approach to underwriting that provides insights you can use to improve outcomes for agents, brokers, and customers.
Embed AI in insurance underwriting to optimize everything from prioritizing submissions to enabling insight-driven risk selection. We partner with you to make it possible.
Transform underwriting operations
Partner with EXL to make every step of the underwriting value chain better with data and AI.
Broker and agent management
<p>Let analytics and AI give you the capabilities to manage, optimize, and service your distribution network. Improve broker performance while better marketing your products.</p>
Information gathering
<p>Our AI interventions speed up data ingestion, improves data quality, and eliminates manual intake. Information gathering powered by EXL’s automated underwriting systems drives better decisions.</p>
Risk assessment
<p>Precisely calculate premiums and enhance customer experiences with our risk assessment services. EXL assists with portfolio and exposure analysis, CAT modeling, and more.</p>
Pricing and negotiation
<p>Deliver quotes faster and automate end-to-end pricing and negotiation processes. We use analytics and AI to optimize your quote-to-conversion ratio.</p>
Issuance
<p>Develop the capabilities you need to reduce new, renewal, and endorsement processing costs. Lower turnaround time and issue policies with little-to-no human intervention through automation.</p>
Survey and risk control
<p>Our inspection and risk control services let insurers complete surveys faster, improve customer experiences by enabling policyholders to digitally self-complete audits, and use new data sources.</p>
Integrating data and AI into underwriting
Transform operations from manual data validation and point-in-time issuance of certificates to AI-driven content extraction and continuous exchange of coverage information with certificate holders.
Proven outcomes
~30%
improvement in underwriter capacity through a digitally-enabled underwriting operating model
~10%
improvement in NPS through underwriting analytics
20%
better risk identification through underwriting analytics