London Market

Contact us

Partnering with general insurers to drive business forward

EXL’s data- and AI-led approach provides digital insurance solutions across the value chain, helping  transform operations by eliminating information silos and providing a complete view into processes and customers.

Combining our industry expertise with genAI, machine learning, and analytics, we bring digital dexterity to help our customers succeed. Leveraging our proprietary property and casualty insurance solutions, we help you provide a differentiated customer experience while reducing cost. These solutions are low code/no code platform tech stacks that are AI-powered, analytics-driven, and cloud native to quickly drive maximum value.

EXL Impact

Powering the success of global industry leaders

20+

Clients across Lloyd’s & London market​

1800+

FTEs delivering Operations, Analytics & Transformation​

25+

Digital solutions across the P&C value chain​

$300M+

Value delivered in last 3 years globally​

What we do

Serving as your strategic partner, we will work with you to digitally transform your insurance operation to enable data-driven business decisions. EXL's cloud-first industry solutions and domain expertise are combined with AI, machine learning, analytics and platforms to implement a flexible, customer-focused approach to delivering end-to-end outcomes.

Digital Operations

Digital Operations

Data and AI-led P&C insurance digital transformation

Data and AI-led P&C insurance digital transformation

Data and analytics

Data and analytics

Specialized industry solutions

Specialized industry solutions

Who we serve

We partner with clients to deliver data-driven insurance tech solutions

Lloyd's of London

Lloyd's of London

Intermediaries

Intermediaries

Personal Lines

Personal Lines

Proven outcomes

~$2M
cost save annually leveraging automation, AI and Analytics alone
up to 70%
efficiency improvement for specific processes
1.5X - 2X
improvement in cycle times
+30%
savings across a variety of use-case that aims to reduce an annual spend of ~ $150M
95%
of processes converted to output-based pricing
25%
improvement in adjuster capacity