EXL named top provider: 2021 HFS OneOffice™ Services Top 10 Data and Decisions report
EXL has been named a top provider of data and decisions services in HFS Research’s 2021 OneOffice™ Services Top 10 Data and Decisions report. As a top-five provider across all of the report’s criteria, EXL was ranked in the report’s “winners circle.” EXL also took top honors in the voice-of-the-customer category.
The report recognizes EXL’s ability to redesign process flows into end-to-end data flows. Key EXL strengths cited by HFS in the report include:
- Approach to data and decisions services to help create data-led businesses
- Key differentiators that include a strong advanced analytics talent pool and domain expertise
- Ability to help clients drive value with data and decisions
- Technology innovation through accelerators that solve unstructured data challenges
- Customers rate size, scale, cost, speed to delivery, and response times as EXL’s greatest strengths