Insurers must prioritize data-driven digital transformation

To understand the state of the industry and how leading carriers are driving themselves “straight to digital,” HFS organized a digital roundtable supported by EXL to bring together a selection of industry titans to discuss the strategies to succeed in data driven digital transformation. The report emphasis on identifying the value proposition and investing in change management is must in any initiative.

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HFS Research authors

Sam Duncan

Sam Duncan | Associate Practice Leader

Sam Duncan, is an Associate Practice Leader at HFS, based in Cambridge UK. He graduated from Bournemouth University with a degree in economics, throughout which he took a particular interest in macroeconomics, mainly how the evolution of technology accelerated globalization. Throughout his education he also spent some time studying law, accounting and investment management.

Reetika Fleming

Reetika Fleming | Research Leader

Reetika Fleming is a Research Leader, Insurance & Smart Analytics at HFS Research. Her research extends into defining future business operations for property and casualty, life, and annuities and reinsurance companies. She studies the broad use of data and analytics within enterprises, with a new research focus on machine learning and AI techniques to improve business decision making.