Enterprise AI Study 2025: Driving AI execution at scale | IG | UK
Enterprise AI Study 2025: Driving AI execution at scale
U.K. report highlights

2025 ENTERPRISE AI STUDY
U.K. report
EXL surveyed 190 UK executives and other leaders in the utilities, retail, insurance, and banking and capital markets industries on how they’re using AI today. Their responses provide a look at where they’re using AI, the biggest challenges in scaling the technology, and what separates AI leaders from laggards.

Making AI real for business
Gain insights into what strategies organisations are using in harnessing AI’s growing power to generate superior business impact and outcomes. Explore these and other findings in the report summary
And get in to discuss how EXL can help you power your AI leadership.
KEY FINDINGS
This summary provides a key look at highlights from the report, including:
- 01<p>66% of organisations believe they’re ahead of the competition at deploying AI, but only 18% actually qualify as AI leaders</p>
- 02<p>86% of firms significantly or completely changed their operating model to take advantage of AI and rethink how work gets done</p>
- 03<p>The challenges keeping 64% of AI efforts in the pilot stage</p>